Voids Supervisor

Cardo Group; West of England; On-site; GBP 23,000 - 38,000; Full time

Job summary

Cardo Group in Bristol is seeking a Voids Supervisor to oversee voids works across Bristol, Bath, Weston-super-Mare & Gloucester. You will lead on-site teams, ensure safe, compliant, and on-time delivery of housing void projects.

The role requires a background in social housing voids, strong supervision skills, and a proactive approach to risk, quality and customer service. A driving licence is essential.

Qualifications

• Voids management experience, preferably in social housing.
• Proven leadership and team supervision skills.
• Strong knowledge of health and safety regulations.

Responsibilities

• Lead and manage site activities to a safe, profitable, on-programme delivery of voids works.
• Develop relationships to protect Cardo’s reputation while staying customer-focused.
• Promote governance through Cardo policies and procedures.
• Manage risk, programme, plant, quality and cost for voids projects.
• Control project execution plans and provide structured updates to the client.
• Act as neighbourhood guardian for the area and provide recommendations based on observations.
• Plan and allocate daily workloads for voids and assist in tenancy start negotiations.
• Carry out pre-inspections of void properties and specify works to meet re-let standards.
• Organise and oversee use of approved sub-contractors and conduct post-inspections.
• Ensure data accuracy in the void management system and report on site performance.

Skills

Voids management

Leadership

Customer service

Job description

Who are Cardo Group?

Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents.

Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.

We are currently looking for aVoids Supervisor to join our team in Bristol covering Bristol, Bath, Western Super Mare & Gloucester areas.

Overall Purpose of the role:

The overall purpose of the role is to ensure the efficient, effective and profitable delivery of all voids works in your allocated area, and to provide a void service that delivers maximum performance from the operational teams.

Key Accountabilities/Responsibilities:

• To lead and manage the site and organisational activities, and work in a safe profitable, planned manner to achieve the programme and deliver a quality product and service in accordance with company requirements and legislation.
• To develop and maintain positive relationships, and to promote and protect the Cardo reputation whilst remaining customer focused and in line with Company policies and values.
• Promote and follow good project governance through the policies and procedures laid out by Cardo.
• Understand and work within team targets and the Cardo business plan.
• Assist in managing, reviewing and monitoring risk, program, plant, quality, cost.
• Control project execution plans and delivery structured updates to the client .
• Acting as ‘Neighbourhood Guardians’ for the area of which they work in and providing recommendations based upon observations.
• Take ownership and be accountable for tasks allocated during the normal working day.
• to daily issues & challenges that arise within Void works.
• Provide support & advice on procedures and technical matters to multi-trade operatives and the scheduling team
• Plan, allocate and evaluate daily work loads required for voids
• Manage deadline negotiations on tenancy starts
• Carry out pre-inspections of void properties and specify works which ensure the property meets the company’s re-let standard.
• Complete transfer inspections
• Organise the use of approved sub contractors only.
• Complete Works in progress inspections
• Complete Post inspections of the works completed and arrange the handover with the relevant client representative.
• Update the void management system to ensure accurate data sources for performance reporting
• Conduct Safety audits and ensure all relevant PPE is being worn at all times.
• Ensure requirement of H&S and company charter are followed
• Conduct and represent Cardo on site survey
• Ensure prompt resolution of queries and complaints
• Promote and develop best practice, partnering and Quality awareness
• Follow Cardo's core policy & procedures
• Plan, allocate & evaluate team & individual workload
• Be a point of contact for operatives, client and customer
• Ensuring compliance with all company policies and standard operating procedures
• Establishing and ensuring compliance with all relevant standards to include statutory and contractual compliance
• Timely and accurate reporting to senior management on site activities, including any supply chain activities
• Ensuring management of project risk
• Ensuring the management and clearance of any defects
• Prepare sites prior to the commencement of construction work (to set out the site and organize facilities)
• Plan projects and ensure that they meet agreed specifications, budgets and/or timescales and to oversee building work.
• Liaising with clients and reporting progress
• Making safety inspections and ensuring construction and site safety
• Maintaining quality control procedures and contractually agreed program of works
• Control and report on variation to contract and task instructions
• Control plant hire and returns

This role would suit someone with a Voids background particularly in a social housing environment.

Job Type: Full-time

Pay: Up to £38,000.00 per year

Schedule:

• Monday to Friday

Application question(s):

• Do you have experience in a similar role?
• Have you worked in social housing?

Licence/Certification:

• Driving Licence (required)

Work Location: In person