Voids Maintenance Officer

Regen Solutions; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused local authority in Kensington & Chelsea seeks a Void Maintenance Officer to ensure void properties are safe and ready for new tenants. Key responsibilities include lock changes, utility checks, and supporting the Voids & Lettings Team. Proven experience in social housing maintenance is essential. The role offers £25 per hour on an ongoing temporary basis.

Qualifications

• Proven experience as a Maintenance Officer, Handy Person, or Voids Operative within social housing.
• Good knowledge of repairs and maintenance processes.
• Understanding of utility meters (smart and pre-payment).
• Strong communication and IT skills.
• Full UK driving licence and willingness to travel locally.

Responsibilities

• Carry out lock changes, utility meter checks, and minor repairs.
• Record and log gas and electricity meter readings.
• Conduct tenancy-ready checks after void works are completed.
• Ensure all voids are managed safely and efficiently.
• Attend sites to monitor standards and contractor performance.
• Complete accurate records and reports using internal systems.
• Support the Voids & Lettings Team in achieving customer satisfaction.

Skills

Repairs and maintenance processes

Communication skills

IT skills (MS Office proficiency)

Job description

Void Maintenance Officer - Social Housing
Location: Kensington & Chelsea, London
Rate: £25 per hour
Contract: Ongoing / Temporary

Are you an experienced Void Maintenance Officer looking to join a well-established local authority and play a key role in preparing homes for new tenants?

We're working with a leading council housing team seeking a proactive individual to help ensure void properties are safe, secure, and ready to let - providing vital support across maintenance, inspections, and property readiness.

The Role

• Carry out lock changes, utility meter checks, and minor repairs on void properties.

• Record and log gas and electricity meter readings and resolve any meter-related queries.

• Conduct tenancy-ready checks once void works are completed.

• Ensure all voids are managed safely, efficiently, and within performance targets.

• Attend sites to monitor standards, health & safety, and contractor performance.

• Complete accurate records and reports using internal systems.

• Support the wider Voids & Lettings Team to achieve customer satisfaction and service quality.

Requirements

• Proven experience as a Maintenance Officer, Handy Person, or Voids Operative within social housing.

• Good knowledge of repairs and maintenance processes.

• Understanding of utility meters (smart and pre-payment).

• Strong communication and IT skills (MS Office proficiency).

• Full UK driving licence and willingness to travel locally.