Void Supervisor | Home Counties

VIVO Defence; West Midlands; On-site; GBP 36,000 - 55,000; Full time

Benefits offered by this job

Van and fuel card

Pension match 6%

25 days leave + holidays

Life insurance

Job summary

VIVO Defence Services, a joint venture between Serco and EQUANS, is hiring a site supervisor to oversee operatives on housing maintenance projects across the Home Counties. You will manage day-to-day fieldwork, ensuring productivity, quality and KPI achievement while coordinating with tenants and clients.

This hybrid role requires people management, a full clean driving licence and the ability to obtain SC clearance.

Qualifications

• Experience managing a team, ideally in housing or maintenance.
• Strong communication skills.
• Full clean driving licence.
• Able to pass SC Clearance.
• Health and safety or sustainability training considered an advantage.

Responsibilities

• Oversee day-to-day supervision of operatives to ensure productivity, efficiency and quality.
• Manage supplier and subcontractor works to meet on-time delivery and budget targets.
• Liaise with tenants and clients to address queries and ensure satisfaction.
• Inspect void properties, specify works and present accurate orders.
• Mentor apprentices and collaborate with admin and call centre teams to schedule works.

Skills

Team leadership

People management

Communication skills

Job description

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract

Full Time, Permanent

Location

Travellng across Home Counties

Working Hours

40 hours per week, Monday to Friday (8:00AM to 5:00PM)

About the role

In this role, you will be responsible for the day-to-day supervision of operatives, ensuring productivity, efficiency, and quality. You will oversee supplier and subcontractor works, making sure everything is completed on time, on budget, and to KPI standards. Liaising with tenants and clients will be a key part of your role, dealing swiftly with queries and ensuring satisfaction. You will also inspect void properties, specify works, and present accurate orders to the housing offices.

Compliance and safety are central to this position. You will carry out site inspections, toolbox talks, risk assessments, and ensure full adherence to health and safety legislation. As a hands‑on leader, you will mentor apprentices, support colleagues, and create a positive team environment. Alongside this, you will work closely with administration teams and call centres to schedule and deliver works efficiently while supporting our sustainability initiatives by minimising waste, recycling, and promoting greener working practices.

What you'll need;

We are looking for someone with previous experience in managing a team, ideally in a housing or maintenance bacgkround. You will have experience people management and strong communication skills.

You will need a full clean driving licence, and be able to pass SC Clearance.

Additional health and safety or maintenance-specific training would be an advantage, as would experience with sustainability practices in a maintenance environment.

We offer;

• Work van & fuel card
• 6% employee matched pension contribution
• 25 days annual leave plus bank holidays
• Life assurance policy

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

Diversity & Inclusion

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.