Void Coordinator

Corus Consultancy; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A housing services firm based in London seeks a supervisor to coordinate voids and repairs. The role demands strong leadership skills, a practical approach to management, and a commitment to customer service. Experience in social housing and an understanding of compliance standards are essential. Candidates should be organized and proactive, with strong IT and relationship management skills.

Qualifications

• Experience supervising repairs or voids in social housing.
• Understanding of health and safety compliance.
• Strong IT and record-keeping skills.

Responsibilities

• Supervise and coordinate voids and responsive repair works.
• Lead and support a team to ensure quality and safety.
• Monitor quality and resolve day-to-day issues.

Skills

Supervision

Relationship building

IT skills

Customer service

Education

Relevant trade or supervisory qualification

Job description

What's the role?

This role is responsible for supervising and coordinating voids and responsive repair works across our housing stock.

You'll lead and support a team of operatives and contractors to ensure repairs and void refurbishments are completed safely, to a high standard, and within agreed timescales.

You'll play a key part in monitoring quality, driving first-time fix rates, and resolving any day-to-day issues that arise on site.

Collaboration with colleagues, residents, and external partners will be essential in this fast-paced, resident-focused role.

What We're Looking For

You'll be organised, practical, and proactive in managing repairs and void processes.

Experience supervising repairs or voids in social housing is essential, with a clear understanding of health and safety and compliance.

You'll have great people skills able to build strong relationships with operatives, residents, and contractors.

A proven track record of delivering works on time and to a high standard.

Strong IT and record-keeping skills are important.

You'll have a commitment to excellent customer service and continuous improvement.

Special conditions

• Relevant trade or supervisory qualification is desirable
• Some out-of-hours and weekend working may occasionally be required
• The job is subject to an enhanced DBS check

If interested, please submit CV and call Varsha on (phone number removed) between 9am to 5pm (Mon to Fri)