Void Coordinator

Places for People; Bath; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading social enterprise in Bath seeks an administrator to manage a portfolio of properties for let. You will be responsible for ensuring client, company, and statutory requirements are met while delivering a high-level customer service. Ideal candidates should have experience in administration and be adaptable to various situations. A comprehensive benefits package, including a competitive salary and training, is provided. Hybrid working is available post-probation.

Benefits

Competitive salary with yearly review

Training and Development

Qualifications

• High level of customer focus to exceed customer needs.
• Able to adapt and work effectively in various situations.
• Previous admin experience in a busy environment is essential.

Responsibilities

• Proactively manage a portfolio of properties for let.
• Liaise with staff and process all associated paperwork.
• Monitor properties and update the system accordingly.

Skills

Experience in an administration role

Experience working as part of a team

Good IT and Comms skills

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work.

As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

More About Your Role

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance. You will work 37 hours per week Mon-Thu 9.00 - 5.30 and Fri - 9.00 - 5.00. We are able to offer hybrid working once your probation has been passed.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. For more information please download our job profile available on our website.

More About You

You must possess a high level of customer focus always working to address and exceed customer needs with regard to the delivery of an efficient voids service. The workload can be varied with multiple properties being at different stages of completion therefore you will be willing to adapt to and work effectively within a variety of situations as required.

Ideally you should be able to evidence upon application where you have demonstrated the ability to think ahead, spot opportunities and take appropriate action. Previous admin experience within a busy and customer focused environment is essential.

Skills/ Experience

• Experience in an administration role (or equivalent customer service experience)
• Experience working as part of a team
• Good IT and Comms skills

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training and Development

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know.

We are proud to support the Armed Forces Covenant and are a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role.