Voice Channel Commercial Trading Manager

Sky; Isleworth; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Free Sky TV or NOW package

Pension package with up to 9% employer contribution

Private healthcare with mental health support

Discounts on Sky products

Sharesave and Tech schemes

Range of Sky VIP rewards

Job summary

Sky is seeking a Commercial Trading Manager - Voice to enhance customer experiences that drive sales across its product range, including TV and Broadband. You'll lead performance insights and collaborate with various teams, ensuring customer voice shapes strategies. The role requires a strong commercial mindset and the ability to convert insights into actions, backed by a proactive approach to performance improvement.

This position supports a hybrid working model at the Osterley office, offering numerous benefits, including private healthcare and Sky products discounts.

Qualifications

• Ability to interpret performance data and identify opportunities.
• Proven capability to turn insight into measurable actions.
• Strong drive to understand performance drivers and improve continuously.

Responsibilities

• Own the analysis that drives performance and growth.
• Champion customer insights to shape decisions.
• Collaborate with various teams to align strategies.

Skills

Commercial and analytical mindset

Confident communication

Proactive approach

Job description

Sky is seeking a Commercial Trading Manager - Voice to enhance customer experiences that drive sales across its product range, including TV and Broadband. You'll lead performance insights and collaborate with various teams, ensuring customer voice shapes strategies. The role requires a strong commercial mindset and the ability to convert insights into actions, backed by a proactive approach to performance improvement.

This position supports a hybrid working model at the Osterley office, offering numerous benefits, including private healthcare and Sky products discounts.