VodafoneThree - Project Coordinator

Vodafone Limited; City of Westminster; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a Project Support Specialist to assist in project management within the Vodafone Business Technology Solutions team. This role involves tracking progress, managing risks, and maintaining stakeholder relationships. The ideal candidate will possess strong organizational and communication skills. The position offers a hybrid work model, competitive pay, and various benefits including customizable perks and career development opportunities.

Benefits

Competitive pay

Up to 28 days off plus bank holidays

Paid charity leave

Customizable benefits

Career development opportunities

Qualifications

• Experience in a challenging, customer-facing role, preferably delivery.
• Ability to build relationships across relevant areas.
• Proficient planning and organizational skills.

Responsibilities

• Support the project manager in creating project plans and tracking progress.
• Identify and prevent potential issues and scope creep.
• Build effective relationships with key stakeholders.

Skills

Project management support

Risk and issue management

Stakeholder relationship building

Customer-focused experience

Organizational skills

Advanced MS Office skills

Communication skills

Education

PRINCE2 foundation or working towards

Tools

MS Project

Excel

Word

PowerPoint

SharePoint

Job description

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What you'll do

1. Support the project manager in creating project plans and tracking daily progress.
2. Identify and prevent potential issues and scope creep.
3. Maintain the Risk and Issue register, identifying new risks and response strategies.
4. Implement mitigation when issues arise.
5. Build effective relationships with key stakeholders and support the Project/Programme Manager in producing regular reports and presentations and attend regular customer meetings.
6. Drive delivery teams to achieve target dates for the Customer.
7. Proactively resolve challenges or escalate them for support when necessary.
8. Ensure individual time is accurately recorded in relevant systems (e.g., EPPM) against the Project/Programme spend.
9. Maintain a tracker of Project/Programme spend and advise of any risks to overspend.
10. Assimilate multiple sources of information and report clearly and concisely to various stakeholders, using appropriate methods.
11. Have experience working in a challenging, customer-facing role, preferably delivery, with a good understanding of the process and procedures needed to deliver standard services.
12. Build relationships across relevant areas of the business and with external stakeholders.
13. Work independently and as part of a team.
14. Knowledge of customer environment is preferable but not mandatory.
15. PRINCE2 foundation (or working towards).
16. Proficient planning and organisational skills.
17. Advanced skills in MS Project, Excel, Word, PowerPoint, and SharePoint.
18. Strong interpersonal and communication skills.
19. Experience working in a customer-focused environment.

Working Hours

Full time 37.5 hours per week - Monday to Friday. Hybrid work model, working both in the office and remotely, with 2-3 days in the office each week.

Who We Are

We're here to build a reliable network for the UK, connecting people, places, and potential. We believe everyone deserves the same chance to stay connected, regardless of background or location. We're committed to inclusion and creating a workplace where everyone can thrive.

What we offer

Competitive pay, bonuses, up to 28 days off plus bank holidays, paid charity leave, customizable benefits, and career development opportunities.

Need to Know

Employment is subject to background checks, including criminal and financial checks. Accessibility support is available during recruitment. We value authenticity and encourage you to showcase your true self during the application process.