VodafoneThree - Engineering Authority

Vodafone Group; Crawley; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Crawley is seeking a Senior Network Engineer to design and deliver data solutions. The role involves managing third-party suppliers and supporting customer services. The ideal candidate has certifications in Cisco/Extreme and strong customer relationship skills. Attractive benefits include bonuses and flexible working options.

Benefits

Up to 28 days off plus bank holidays

Paid time for charity work

Personalized benefits for employees

Qualifications

• Certification or experience in industry recognized vendors such as Cisco/Extreme.
• Practical knowledge of Extreme Switches and Wireless.
• Ability to develop strong external customer relationships.

Responsibilities

• Design and delivery of data solutions for customer requirements.
• Manage 3rd party suppliers and solution documentation.
• Assist with fault support for 3rd line issues.

Skills

Certification in Cisco/Extreme

Experience in IP Addressing

Track record of prioritizing activities

Strong customer relationship skills

Tools

Cisco

Extreme

Job description

Overview

Location: Crawley + Hybrid Working

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri, on call required

Security Clearance: This position requires the person to hold or be eligible to undergo UK Security Clearance (SC) clearance.

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don’t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What you’ll do

As the Engineering Authority / Senior Network Engineer you will be responsible for the production and delivery of data solutions to support the customer’s business requirements. You will design for all data solutions including LAN/WLAN using a wide range of products from data vendors including Cisco/Extreme and help deploy WAN services including MPLS/SD-WAN. You will be responsible for solution implementation, where necessary managing 3rd party suppliers and producing handover documentation for support, and you will be on a fault support rota to assist with 3rd line issues. In addition you will:

• Liaise with Order Assurance, Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Data platform work.
• Achieve agreed performance levels in line with business targets, customer requirements and functional SLAs.
• Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLAs are not breached.
• Provide quality assurance for 3rd party installations and upgrades.
• Ensure site documentation is available and updated regularly.

Who you are

• Certification or experience in industry recognised vendors such as Cisco/Extreme CCNP, CCIE, JNCIE, JNCIA, NRS, SRA etc.
• Practical and theoretical knowledge of one or more of the following: Extreme Switches, Extreme Wireless, Cisco SD-WAN, IP Addressing, VLAN configurations.
• Track record of successfully prioritising simultaneous activities within time scale and budget.
• Ability to develop strong external customer relationships as well as functioning in a team environment.
• Good relationship skills – sensitive to customer’s needs.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website (careers.vodafone.com/uk/applying-to-us/).

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. We’re looking for authenticity and can’t wait to get to know the real you.

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