VodafoneThree - Configuration Control Engineer

Vodafone Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading telecommunications company as a Configuration Control Engineer in Central London. The role focuses on maintaining the security and efficiency of customer services while integrating new technologies into the network. Your expertise in IP networking and change management is crucial for ensuring organizational success and aligning with Vodafone's commitment to inclusivity and innovation.

Benefits

Up to 28 days off plus bank holidays

Paid time for charity work

Personalized family benefits

Learning tools for career development

Top-notch parental leave policies

Qualifications

• Understanding of IP voice Networks and networking (Cisco) essential.
• Awareness of change management and configuration management interaction essential.
• Understanding of IP networking, switching, and routing in telecoms environment essential.

Responsibilities

• Create customer order and reception functions for the Specialist Service team.
• Ensure security and integrity of services in line with SLAs.
• Maintain hardware, OS, and application software configurations.

Skills

IP voice Networks

Data management

Analytical problem management

ITIL practices

Job description

Location: Central London (Full time onsite role)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday

Security Clearance: This position requires the person to hold or to be eligible to undergo UK Developed Vetting (DV) clearance.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

What you’ll do

As the Configuration Control Engineer, you’ll be key in creating customer order and reception functions for the Specialist Service team and will be assisting with integrating new services onto the network. The role holder is to ensure that the security and integrity of the service is maintained in line with the SLA’s. In addition you will be responsible for ensuring all hardware, Operating Systems and application software configurations are maintained in accordance with the technical design for the Service and the manufactures instruction to minimise potential vulnerabilities. Other responsibilities include:

• Developing a record of your configuration baseline and identifying what you have now and how each CIs interacts with others
• All configuration adjustments need to be recorded so that you know the status of the CIs that support your services
• Deal effectively /efficiently with queries from customers.
• Undertake team maintenance and fault work in accordance with customer service level agreements.

Who you are

• Understanding of IP voice Networks and networking (Cisco)- Essential
• Awareness on how change management and configuration management interact- Essential
• Understanding of IP networking, switching and routing in a telecom’s provider environment – Essential
• Data management and analytics skills- Essential
• Have a clear and analytical approach to problem management.
• Have a good understanding of ITIL working practices

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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