VodafoneThree - Application Support Specialist

Vodafone; Newbury; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Vodafone is seeking an Application Support Specialist in Newbury. The role involves maintaining cloud-hosted compliance platforms and providing technical support for operational changes. Ideal candidates will have AWS knowledge, coding experience, and familiarity with Agile methodologies. Join a diverse team committed to creating inclusive opportunities and driving digital progress across the UK.

Benefits

Excellent basic salary plus bonus

Up to 28 days off plus bank holidays

Paid time for charity work

Discounts and vouchers

Pension plan

Qualifications

• Experience or knowledge of AWS services such as EC2, S3, Lambda, Glue and Athena.
• Experience, knowledge or strong aptitude in coding or scripting with Python, Bash or similar languages.
• Working knowledge of Agile or DevOps methodology.

Responsibilities

• Lead on fault and issue management for production systems.
• Provide technical support for operational changes affecting live service platforms.
• Develop and maintain documentation for infrastructure and processes.

Skills

Knowledge of AWS services (e.g., EC2, S3, Lambda)

Coding or scripting with Python, Bash

Agile or DevOps methodology

Familiarity with big data concepts

Job description

VodafoneThree - Application Support Specialist

Vodafone Newbury, England, United Kingdom

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VodafoneThree - Application Support Specialist

Vodafone Newbury, England, United Kingdom

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Location: Newbury + *Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri

• Hybrid
  
  
  

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What You’ll Do

As Application Support Specialist you will be accountable for maintaining our cloud-hosted compliance platforms, ensuring operational teams have the tools, systems and support required to meet out legislative requirements. You will also support the Domain Architects in designing and developing solutions to meet new challenges and deliver capabilities. This opportunity would be great for someone with knowledge of the cloud environment and is looking to grow their career in this space.

• You will lead on fault and issue management for production systems to ensure we maintain operational effectiveness
• You will provide technical support for operational changes affecting live service platforms for new deployments and changes to existing capabilities
• You will support the Domain Architects and Solution Designers in developing new propositions and solutions to meet our customers’ requirements under the UK legislation
• You will develop and maintain documentation for infrastructure and processes
• You will assist in the development, implementation and management of the overall service and support model, maximising the effectiveness of internal and vendor teams
  
  
  

Who You Are

Essential:

• You will have experience or knowledge of AWS services such as EC2, S3, Lambda, Glue and Athena.
• You will have experience, knowledge or strong aptitude in coding or scripting with Python, Bash or similar languages.
• You will have working knowledge of Agile or DevOps methodology, with a focus on continuous integration and delivery.
• You will have a familiarity with big data concepts and technologies
• You will be enthusiastic with a keen attitude to developing knowledge in existing and upcoming technologies
  
  
  

Desirable:

• Experience working in a telecoms environment.
• AWS certifications
• Proficiency in Azure DevOps
• Knowledge of relevant UK legislation including IPA, DPA and GDPR.
  
  
  

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What We Offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website https://careers.vodafone.com/uk/reasonable-adjustments/ for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree #vodafoneuk

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Information Services, IT Services and IT Consulting, and Telecommunications

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