VodadoneThree - Account Manager

Vodafone; Northern Ireland; Remote; GBP 50,000 - 60,000; Full time

Job summary

Vodafone is looking for an Account Manager to join its Public Sector Business Markets Sales team. The role involves managing relationships with customers, implementing sales strategies, and driving revenue growth through technology solutions. This position is homebased, with full-time working hours and an excellent salary package.

Benefits

Excellent basic salary plus bonus

Up to 28 days off plus bank holidays

Paid time for charity work

Personalised benefits for you and your family

Career development tools

Qualifications

• Experience of selling complex tech solutions within the Public Sector.
• Experience of successfully implementing sales plans achieving significant business revenue growth.
• Good understanding of the product and service portfolio including fixed networks and mobile.

Responsibilities

• Manage and maintain VodafoneThree Customers in the Public Sector segment.
• Implement customer specific account strategy and sales action plan.
• Drive NPS improvement through delivering customer experience.

Skills

Communication

Diplomacy

Sales Strategy

Job description

Vodafone Northern Ireland, United Kingdom

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Location: Homebased

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Monday to Friday

• Homebased
  
  
  

Our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What You’ll Do

Are you passionate about building strong business relationships and driving sales growth? If so we have an exciting position for a Client Sales Specialist to join our Public Sector Business Markets Sales team.

In this role you be managing and maintaining VodafoneThree Customers in the Public Sector segment by maintaining existing revenues and implementing sales actions places to develop and close new business opportunities for customer accounts.

• Understands the Public Sector industry, customer goals and priorities
• Creates and implements a customer specific account strategy and sales action plan in line with VodafoneThree’s product and service portfolio including: Fixed networks, MPN, MEC, IoT, Cloud (IaaS, SaaS UCaaS) & mobile
• Implement and manage local contingency plans to address internal/external business issues that impact upon revenue, cost or margin
• Drive NPS improvement through delivering end to end customer experience through creating, development and maintenance of effective business relationships
  
  
  

Who You Are

• Experience of selling complex tech solutions within the Public Sector
• Experience of successfully implementing sales plans achieving significant business revenue growth
• Experience in complex solution based sales of technology and communication services within public sector
• Good understanding of the product and service portfolio including; fixed networks, MPN, MEC, IoT, Cloud (IaaS, SaaS, UCaaS) and mobile
• Sound and comprehensive communication and diplomacy skills are required in order to exchange complex information
  
  
  

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What We Offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#vodafoneuk #VodafoneThree

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Information Services, IT Services and IT Consulting, and Telecommunications

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