VM Team Manager

Matalan; Strood; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave + bank holidays (

Optional extra holiday buy scheme up

Wellbeing support

Job summary

Matalan is seeking a VM Manager to lead visual merchandising across the store, delivering high-quality product presentation and a premium in-store experience. You will align displays with commercial priorities, adapt layouts to customer behaviour, and highlight key products to drive sell-through.

You will work closely with the Store Manager and Regional VM Manager to ensure brand guidelines are met, coach colleagues, and manage planogram integrity and POS activity to support store performance.

Qualifications

• Experience in visual merchandising within a retail environment.
• Ability to plan seasonal launches, campaigns and visual changes.
• Strong commercial awareness and ability to drive sell-through.

Responsibilities

• Deliver VM standards across all departments in line with guidelines.
• Plan and coordinate seasonal launches and visual changes.
• Collaborate with Store Manager and Regional VM Manager to align priorities.
• Coach and develop store colleagues to enhance VM capabilities.
• Oversee day-to-day product presentation and inventory in visuals.
• Manage in-store POS materials and ensure timely execution.

Skills

Visual Merchandising

Store operations

Brand awareness

Team leadership

Communication

Attention to detail

Collaboration

Education

Visual/retail qualification or equivalent

Tools

Photoshop

InDesign

Excel

Word

PowerPoint

Job description

As a VM Manager, you are responsible for delivering high visual merchandising standardsacross the store, ensuring clear and impactful product presentation that enhances thecustomer experience.

You will consistently deliver the Matalan brand by executing company guidelines in aconsistent and visually engaging way, while aligning displays with commercial priorities. Usingyour understanding of customer behaviour and sales performance, you adapt layouts andhighlight key products to drive sell-through, ensuring all visual activity supports overall storeperformance.

Key Responsibilities

• Drive the delivery of Visual Merchandising standards across all departments in line withcompany guidelines by ensuring all areas of the store consistently reflect Matalan’svisual standards; making adjustments where necessary to maintain a high quality,cohesive in store experience.
• Plan and coordinate seasonal launches, campaigns and visual changes to ensuretimely and consistent implementation.
• Work closely with the Store Manager and Regional Visual Manager to align visualpriorities with store performance and commercial goals. Ensure that visual activitydrives commercial impact and enhances the customer journey.
• Coach and develop store colleagues and VM advisors to build visual capabilities andmaintain high standards. Provide ongoing training and guidance to colleagues in orderto strengthen their visual merchandising skills.
• Lead by example through fostering a culture of accountability and continuousmprovement while ensuring all colleagues understand and execute VM standardseffectively.
• Oversee day-to-day product presentation and availability through the maintenanceof tables, displays and key visual areas.
• Coordinate visual activity outside of peak trading hours to minimise disruption andsupport customer service during trading.
• Maintain planogram integrity and visual principles across all departments to ensureconsistency. Regularly make necessary adjustments while balancing commercialneeds with brand standards.
• Continuously identify opportunities to improve visual presentation to support sellthrough and highlight key product areas.
• Use commercial awareness and insights to refine displays, spotlight key products andreact quickly in order to maximise sales potential.
• Maintain high visual merchandising standards across all mannequins; ensuring styling,product presentation, and overall brand aesthetics are consistently executed to apremium standard, while managing the ongoing upkeep, care, and presentationquality of mannequin fixtures.
• Own and manage all in-store POS activity, including the ordering, distribution, setup,and implementation of POS materials, ensuring timely and accurate execution acrossstores.

Leadership

• Enthusiastic, energetic and proactive in supporting the execution of visualmerchandising strategies.
• A collaborative team player with the ability to support and deliver on visualmerchandising initiatives.

Commercial Acumen

• Strong understanding of store operations and visual merchandising processes.
• Visual/retail qualification or equivalent experience in a similar role.
• Operational Excellence
• Skilled in Photoshop, InDesign, Excel, Word and PowerPoint.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and organisational skills.

Communication & Collaboration

• Relationship-builder who works effectively with cross-functional teams.
• Clear, confident communicator who can engage, influence and challengeconstructively.
• Practical, action-oriented and comfortable making decisions at pace.
• A collaborative team player with the ability to support and deliver on visualmerchandising initiatives.

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.