VM Team Manager

Matalan; Rochester; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Additional holiday buy scheme

Wellbeing support

Career development

Job summary

Matalan in the United Kingdom is seeking a proactive VM Manager to lead high-standard visual merchandising across the store network. You will ensure brand consistency and align displays with commercial priorities to enhance the customer journey.

You will collaborate with store leadership to drive sell-through while coaching teams in visual merchandising techniques, maintaining premium presentation and planogram integrity across departments.

Qualifications

• Experience delivering high visual merchandising standards across a multi-department store.
• Ability to plan seasonal launches and visual changes with commercial priorities.
• Strong collaboration with Store Manager and regional teams to drive sales and customer experience.

Responsibilities

• Drive visual merchandising standards across all store departments per company guidelines.
• Plan and coordinate seasonal launches, campaigns and visual changes.
• Collaborate with Store Manager and Regional Visual Manager to align priorities with performance and commercial goals.
• Coach and develop store colleagues and VM advisors to build visual capabilities and maintain high standards.
• Oversee in-store POS activity, ensuring timely execution across stores.

Skills

Visual merchandising

Leadership

Store operations

Photoshop

InDesign

Excel

PowerPoint

Education

Visual/retail qualification or equivalent experience

Tools

Photoshop

InDesign

Excel

Word

PowerPoint

Job description

Working Pattern: Full Time

Contract Type: Permanent

Hours: 38.0

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.

About The Role

As a VM Manager, you are responsible for delivering high visual merchandising standards across the store, ensuring clear and impactful product presentation that enhances the customer experience.

You will consistently deliver the Matalan brand by executing company guidelines in a consistent and visually engaging way, while aligning displays with commercial priorities. Using your understanding of customer behaviour and sales performance, you adapt layouts and highlight key products to drive sell-through, ensuring all visual activity supports overall store performance.

Key Responsibilities

• Drive the delivery of Visual Merchandising standards across all departments in line with company guidelines by ensuring all areas of the store consistently reflect Matalan’s visual standards; making adjustments where necessary to maintain a high quality, cohesive in store experience.
• Plan and coordinate seasonal launches, campaigns and visual changes to ensure timely and consistent implementation.
• Work closely with the Store Manager and Regional Visual Manager to align visual priorities with store performance and commercial goals. Ensure that visual activity drives commercial impact and enhances the customer journey.
• Coach and develop store colleagues and VM advisors to build visual capabilities and maintain high standards. Provide ongoing training and guidance to colleagues in order to strengthen their visual merchandising skills.
• Lead by example through fostering a culture of accountability and continuous mprovement while ensuring all colleagues understand and execute VM standards effectively.
• Oversee day-to-day product presentation and availability through the maintenance of tables, displays and key visual areas.
• Coordinate visual activity outside of peak trading hours to minimise disruption and support customer service during trading.
• Maintain planogram integrity and visual principles across all departments to ensure consistency. Regularly make necessary adjustments while balancing commercial needs with brand standards.
• Continuously identify opportunities to improve visual presentation to support sell through and highlight key product areas.
• Use commercial awareness and insights to refine displays, spotlight key products and react quickly in order to maximise sales potential.
• Maintain high visual merchandising standards across all mannequins; ensuring styling, product presentation, and overall brand aesthetics are consistently executed to a premium standard, while managing the ongoing upkeep, care, and presentation quality of mannequin fixtures.
• Own and manage all in-store POS activity, including the ordering, distribution, setup, and implementation of POS materials, ensuring timely and accurate execution across stores.

Benefits

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

About You

Leadership

• Enthusiastic, energetic and proactive in supporting the execution of visual merchandising strategies.
• A collaborative team player with the ability to support and deliver on visual merchandising initiatives.

Commercial Acumen

• Strong understanding of store operations and visual merchandising processes.
• Visual/retail qualification or equivalent experience in a similar role.
• Operational Excellence
• Skilled in Photoshop, InDesign, Excel, Word and PowerPoint.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and organisational skills.

Communication & Collaboration

• Relationship-builder who works effectively with cross-functional teams.
• Clear, confident communicator who can engage, influence and challenge constructively.
• Practical, action-oriented and comfortable making decisions at pace.
• A collaborative team player with the ability to support and deliver on visual merchandising initiatives.