Visual Merchandising in-Store Specialist (37.5 Hours)

SPACE NK; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player in beauty retail is seeking a Visual Merchandising Specialist to enhance the store experience. This role focuses on delivering high visual standards, executing brand installations, and ensuring compliance with company guidelines. The ideal candidate will be passionate about beauty and possess strong communication skills, working collaboratively with the store team and marketing to create an inviting atmosphere. If you thrive in a dynamic environment and are eager to contribute to a customer-first approach, this opportunity is perfect for you.

Qualifications

• Passion for visual merchandising and beauty is essential.
• Strong communication skills and ability to work in a team environment.

Responsibilities

• Deliver visual merchandising standards and brand installations.
• Attract new customers and drive KPIs through effective merchandising.

Skills

Visual Merchandising

Communication Skills

Flexibility

Customer Service

Teamwork

Initiative

Passion for Beauty

Job description

We are so excited to be opening a new store on Oxford Street!

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Role Overview

The VM Specialist's main responsibility is to deliver visual merchandising standards, rate card updates, brand installations, and new launches across the store. With a passion and enthusiasm for visual merchandising, they will liaise closely with the store management team, visual merchandising, and marketing teams to ensure activations are delivered on time and to brand expectations.

They must aim to deliver:

• Our Brand Vision and Mission by living our values and behaviours
• A visually inspiring and inviting store environment across all VM guidelines
• A fully compliant store, adhering to all company processes and policies

Key Responsibilities

• Attract new customers through our brands
• Deliver installations, rate card activations, and brand launches on time
• Understand the impact that visual merchandising has on the acquisition of new customers and driving KPIs
• Follow all stock handling policies to ensure stock accuracy and minimize stock loss
• Flexibility to work out of hours to support visual merchandising updates, launch new brands, events, and promotions

Customer First

• Deliver a visually inspiring and easy-to-shop store experience
• When necessary, be able to support the Customer First service journey

Team

• Work as one team to ensure a visually inspiring store is delivered consistently
• Fully embrace the team effort and take pride in achieving a common goal demonstrating the 'We Are One Team' value
• Be open and supportive of other ideas and opinions creating an inclusive, welcoming, and approachable store environment

Communication

• Communicate clearly and concisely with their store team
• Confidently communicate with external business partners and store visitors
• Build strong working relationships with visual merchandising and marketing teams

Operations

• Understand and adhere to all company loss prevention practices

Skills Required

• Specific interest and passion for visual merchandising
• Flexibility to meet rapidly changing priorities and deadlines
• Passion for delivering exceptional standards
• Confident in one-to-one communication
• Ability to understand store targets and KPIs
• Strong communication skills
• Lead by example
• Value honesty and integrity in working relationships
• Embrace change
• Ability to follow direction
• Passionate about beauty
• Ability to use own initiative

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion, and Belonging, please visit our website.

Space NK is an equal opportunities employer.