Visual Merchandiser & Frontline Customer Assistant

Marks & Spencer Group; Colchester; On-site; GBP 21,000 - 32,000; Full time

Job summary

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, shaping how customers experience the brand. We’re seeking people with an eye for fashion and the resilience to deliver impactful displays that drive sales.

You’ll implement merchandising plans, create compelling shop-floor visuals, and use digital tools to bring campaigns to life. Efficiency and teamwork are essential in a fast-moving retail environment.

Qualifications

• Eye for fashion and strong visual sense.
• Resilience and drive to deliver high-impact displays that sell.
• Experience in fast-moving retail environments preferred.

Responsibilities

• Implement the hottest merchandising plans to create wow-factor displays.
• Be a visual storyteller balancing creativity with operational demands.
• Use digital tools to bring campaigns to life and promote stylish, affordable quality.
• Deliver high-impact visual updates quickly, under pressure, with accuracy.
• Work across the floor to support colleagues and ensure the store looks and sells brilliantly.
• Be flexible and ready to pivot between tasks to meet demand.

Skills

Eye for fashion

Visual storytelling

Resilience

Retail operations

Job description

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, shaping how customers experience the brand. We’re seeking people with an eye for fashion and the resilience to deliver impactful displays that drive sales.

You’ll implement merchandising plans, create compelling shop-floor visuals, and use digital tools to bring campaigns to life. Efficiency and teamwork are essential in a fast-moving retail environment.