Visual Merchandiser

Hallmark Cards; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading greeting card company in the UK is seeking a Visual Merchandiser to enhance customer experience in-store. You will be instrumental in creating visually appealing displays while collaborating with various teams. The role requires creativity, organizational skills, and a good understanding of the retail landscape. Benefits include competitive salary, 26 days holiday, health cashback scheme, and flexible working options.

Benefits

Competitive salary

26 days holiday plus bank holidays

Health cashback scheme

Pension benefit

Flexible working opportunities

Free onsite parking

Cultural and lifestyle benefits

Qualifications

• Some hands-on experience in visual merchandising, ideally with exposure to store-level planning and admin.
• Strong organizational skills and a sharp eye for detail.
• Experience with Card Manager is a bonus, but not essential.

Responsibilities

• Build and deliver planograms for everyday and seasonal ranges using tools.
• Create visual plans to support internal and external teams.
• Lead cross-functional meetings to ensure store rollout alignment.

Skills

Visual merchandising experience

Retail landscape understanding

Creativity and commercial mindset

Organisational skills

Data and systems confidence

Problem-solving approach

Adaptability

Tools

Card Manager

Job description

Overview

Location: BD4 6HN | Division: Commercial | Contract Type: Permanent - Salaried

Are you someone who thrives in a fast-paced retail environment, loves bringing creative ideas to life, and isn't fazed by a bit of change? We're looking for a Visual Merchandiser to help shape how our customers experience our products in-store—making sure our ranges look great, feel relevant, and deliver commercially. You'll be part of a team that turns our creative vision into reality at store level, across all formats and channels. From everyday essentials to seasonal showstoppers, you'll help make sure our displays are spot on—visually inspiring, commercially smart, and always customer-first.

Responsibilities

• Using tools like Card Manager, Link 5 and CRM to build and deliver planograms for both everyday and seasonal ranges.
• Creating visual plans to support internal teams and external partners with sales analysis and product performance.
• Working closely with Product & Range Managers and other departments to align store-level plans before sign-off.
• Supporting the delivery of the Trade Plan through visual merchandising, system-driven builds and admin tasks.
• Keeping planning templates and tools up to date with the latest ranging principles.
• Managing the full planogram process—from build to system upload to stores.
• Leading cross-functional meetings to ensure alignment before store rollouts.
• Attending CDP meetings to flag risks, share progress and keep launches on track.

Qualifications

• Some hands-on experience in visual merchandising, ideally with exposure to store-level planning and admin.
• A good understanding of the retail landscape and what makes customers tick.
• A creative eye with a commercial mindset—you know how to make things look great and sell.
• Strong organisational skills and a sharp eye for detail.
• Confidence using data and systems to inform decisions and tailor communications.
• A proactive, problem-solving approach—you don't wait for answers, you find them.
• Resilience and adaptability—you're comfortable with change and stay focused under pressure.
• Experience with Card Manager is a bonus, but not essential.

Benefits

• Competitive salary
• 26 days holiday plus bank holidays
• Health cashback scheme
• Pension benefit
• Flexible working opportunities including working from home opportunities - typically you'll be in the office 2 days per week
• Free onsite parking for when you are in the office
• A variety of other cultural and lifestyle benefits, aimed at promoting a positive work/life balance