Visual Floor Manager - Bicester Village

ALLSAINTS Retail Limited; Cherwell District; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Wardrobe allowance

Team bonus

Employee discount

Permanent placement

Wellbeing support

Mental health support

Job summary

AllSaints operates a flagship store in Bicester, UK, seeking a hands-on Visual Floor Manager to lead in-store presentation and customer experience. You will manage product storytelling across womenswear and menswear, plan monthly drops, and execute flagship windows with VM leadership.

The role blends style, speed, and strong leadership in a premium retail environment. You will train, motivate the team, and partner with brand leadership to ensure density, replenishment and size availability

Qualifications

• Experience with visual merchandising and store presentation.
• Strong communication and leadership abilities.
• Excellent organisation and project management.

Responsibilities

• Maintain product presentation on shop floor to reflect AllSaints brand.
• Be an expert ambassador for products to inspire customers and team.
• Work with management to exceed store targets and KPIs.
• Create floor plans and rotas to set up daily success.
• Lead visits with senior leadership and ensure cohesive execution.

Skills

Brand ambassador

Communication

Organisation

Customer service

Team leadership

Multitasking

Attention to detail

Job description

Bicester, England, United Kingdom , Permanent

Driven by Britishness as our foundation and London as our inspiration, we are entering a bold new era from September 1st, anchored by a complete brand relaunch under Creative Director Aaron Esh. Bringing a sharp, contemporary edge to our iconic aesthetic, Esh’s vision reinvents our signature pieces for a modern global audience. Grounded in substance over spectacle, we take risks, experiment, and build lifetime staples meant to be lived in, kept forever, and passed on.

Creative Director Aaron Esh says “I’m interested in character. I want people to see someone and think, ‘they are very AllSaints.’ That’s when a brand has a true identity.”

The role

As a visual floor manager, you’re responsible for supporting the brand leader and store team in our UK flagship store to deliver an exceptional brand experience to our customers.

As a visual floor manager you'll be really hands on with the product, you'll love styling and creating stories in store though visual merchandising. This role is broad, you'll have the opportunity to work with our very best flagship product assortment across both womenswear and menswear clothing and non apparel. You will plan and launch monthly product drops in store and execute our flagship windows and seasonal campaign launches in partnership with the brand and VM leadership team.

What will I be doing?

• The majority of your day will be spent on our busy shop floor ensuring that all product looks incredible, as well as reflecting the AllSaints brand to ensure that customers receive the best experience in store
• You’ll be an expert ambassador for our product, with the knowledge to inspire both our customers and the team
• Commercially driven, you will work with pace ensuring that our product is showcased well at all times, ensuring guidelines are followed and that the best-selling products are prominently displayed to our customers so they get the best brand experience and feel amazing when they visit our store
• Use commercial decisions and work in conjunction with the management team to enable the store to exceed its targets and KPIs.
• Create and implement floor plans and rotas independently, setting the store up for success for the day
• As a part of the global flagship team you will be exposed to and lead visits with a varied range of our senior leadership team, including director level leadership
• Ensure partnership between visual presentation and commerciality is cohesive and execution of directives is flawless and efficient
• Proven ability to train and develop
• Strong communication skills, able to work with all levels of management and store teams
• Capacity to identify problems and develop solutions to visual merchandising opportunities at all levels.
• Design plans to enhance visual presentation and drive business
• Partners closely with brand leaders to ensure effective execution in regards to density, replenishment and size availability upon store visits
• Train management on wardrobe guidelines and ensure dress code standards are adhered to
• Responsible for ensuring store experience is up to standard, including music and digital displays
• Partnership with the maintenance department to resolve and expedite any store issues including but not limited to fixtures and lighting

What skills do I need?

• You love fashion! We need you to be an ambassador for AllSaints and a believer in the power of an amazing new outfit (or three!)
• Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that the team aspire to
• You know your store inside and out. An active user of all reporting technologies; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
• Honest, trustworthy and dependable - you live by our brand values
• A protector of the brand. A mentality to care for your customers, profit and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
• Excellent organisation, project management and verbal and written communication skills
• Ability to multitask, time manage and be flexible
• Strong customer service attitude and ability to work with all levels of the organisation from field level to executive team
• Ability to react quickly to a changing environment or direction, delivering results effectively and with pace
• Use sound judgement and make key decisions when needed

About the location

Our outlet store in Bicester, Oxfordshire has been open since 2015 and usually trades from 9:00am - 20:00pm (subject to seasonal change). Bicester Village is world famous and attracts millions of people each year. Our close knit team all take it in turns to do the coffee run. Store Location . Approximately a 45 minute journey from London, Marylebone station.

What we stand for

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

Some of our benefits

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• Potential to earn more from our team bonus scheme
• Discount to share with family and friends
• Opportunity for permanent placement
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Dedicated mental health support from our mental health first aiders

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.