Visitor Services Assistant - Fixed Term, Ipswich

TieTalent; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Visitor Services Assistants for the summer season at a beautiful waterside location. This role offers a unique opportunity to engage with visitors while ensuring their safety and enjoyment during various watersports activities. You'll be part of a dynamic team, providing excellent customer service and making every visitor's experience unforgettable. With competitive pay and a fun outdoor environment, this is the perfect chance to enjoy your summer while working in a supportive and energetic atmosphere.

Benefits

Staff discounts on activities

Access to life cover

Pension scheme

Personal accident cover

Qualifications

• Friendly and customer-focused team player.
• Confident working outdoors and around water.

Responsibilities

• Assist visitors with watersports bookings and safety gear.
• Deliver clear safety instructions and maintain waterfront areas.

Skills

Customer Service

Safety Briefing

Teamwork

Watersports Experience

Job description

Job Title: Visitor Services Assistant - Fixed Term

Visitor Services Assistant

Full time / Fixed Term Contract - May to October 2025

£12.60 per hour

Make a Splash This Summer!

Are you an outdoorsy, active person who loves working with people? Want to spend your summer by the water, helping visitors have fun and stay safe?

We\\\'re looking for Watersports Visitor Assistants to join our team at Alton Water for the 2025 spring and summer season. From hiring out paddleboards to setting up equipment and helping with safety briefings, this is a dynamic, active role where no two days are the same.

What You\\\'ll Be Doing

-Assisting visitors with watersports bookings, equipment, and safety gear

-Supporting the safe launch and return of equipment such as kayaks, SUPs, and pedalos

-Delivering clear safety instructions and helping with basic visitor briefings

-Providing excellent customer service and answering visitor queries

-Helping maintain clean, safe, and organised waterfront and visitor areas

What We\\\'re Looking For

We\\\'re after team players who are:

-Friendly, approachable, and customer-focused

-Confident working outdoors and around water

-Comfortable giving safety briefings and instructions

-Enthusiastic and ready to help wherever needed

-Reliable and flexible in a fast-paced environment

-Watersports experience or qualifications (e.g. paddlesports, first aid, lifeguarding) are a big plus-but not essential. Full training is provided!

What\\\'s in It for You?

-Competitive pay

-Opportunity to work in a fun, energetic, outdoor environment

-Staff discounts on activities and facilities

-Access to life cover, pension scheme, and personal accident cover

Ready to Dive In?

Apply now and spend your summer making waves-literally! Be part of a friendly, supportive team that helps create unforgettable experiences for every visitor.