Visiting Scheme Manager - Welwyn Garden City

Clarion Housing Group; Welwyn Garden City; On-site; GBP 24,000 - 29,000; Full time

Job summary

A housing association in Welwyn Garden City is seeking a Visiting Scheme Manager to support residents in maintaining independence and well-being. The role includes managing building maintenance, overseeing contractors, and handling resident queries. A strong communication skill set and understanding of building management are essential. The position requires a confident individual with good IT knowledge and the ability to work independently.

Benefits

Competitive salary

Supportive work environment

Opportunities for professional development

Qualifications

• Customer focused with experience in managing workloads independently.
• Ability to develop relationships with residents aged 60 and above.
• Experience in overseeing contractors and managing maintenance issues.

Responsibilities

• Support residents in maintaining their well-being and independence.
• Manage building repairs and maintenance, including contractors.
• Be the first point of contact for resident complaints and queries.

Skills

Excellent communication skills

Building maintenance understanding

Organisational skills

Good IT knowledge

Tools

Outlook

Word

Job description

Salary: £24,997 per annum

Job Location: Welwyn Garden City - Barnside Court

Hours: 35 hours per week

Contract Type: Permanent

Operating Company: Grange Property Management

Are you customer focused, confident and logical with excellent communication skills?

Grange Property Management are looking for a Visiting Scheme Manager to look after our scheme in Welwyn Garden City - Barnside Court. With a 'can do' attitude you'll prioritise and manage your own workload independently.

This is a varied and customer facing role supporting residents in maintaining their well-being and independence. Lone working you'll have support from your Regional Manager and Head Office Team along with a Training and Support Assistant.

Organised and able to work on multiple tasks, you'll have a good understanding of building maintenance as you'll be responsible for the general management of the building including organising repairs and maintenance of communal areas as well as to the structure of the property. You'll also oversee contractors who are on annual contracts and carry out the communal cleaning, gardening and window cleaning.

You'll be an excellent communicator who enjoys working closely with people from all backgrounds, able to develop and nurture good working relationships with residents, contractors and clients.

As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus.

A good standard of IT knowledge and understanding is an important factor within the Scheme Managers role, as you will be required to use applications such as Outlook and Word.

Information on the scheme:

The scheme compromises of 58 apartments and bungalows surrounded by well-kept communal gardens. The residents have access to the communal lounge and laundry room. The Scheme Manager's office is located on site.

If this sounds like an opportunity for you then please review the full role profile before applying - Visiting Scheme Manager

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Closing Date: Thursday 11th August at midnight

Applicants must be able to travel across the region as required.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

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This vacancy may close without notice.