Visiting Scheme Manager - Guildford

Circle Anglia Housing Association (Wherry); Guildford; On-site; GBP 17,000; Full time

Job summary

An established industry player is seeking a Visiting Scheme Manager to support residents at Reeve Court in Guildford. This role involves managing the well-being of residents, overseeing building maintenance, and ensuring a high standard of service in a customer-facing environment. With a focus on communication and organization, you will work independently while receiving support from your team. If you are passionate about making a difference in the lives of others and thrive in a hands-on role, this opportunity is perfect for you. Join a dedicated team committed to enhancing the quality of life for residents and enjoy a fulfilling career in a supportive environment.

Qualifications

• Strong communication and customer service skills are essential.
• Good IT knowledge required for applications like Outlook and Word.

Responsibilities

• Manage the scheme, supporting residents in their well-being.
• Oversee building maintenance and contractor management.

Skills

Excellent communication skills

Customer focus

Organisational skills

IT knowledge (Outlook, Word)

Building maintenance understanding

Education

No specific educational requirements stated

Tools

Outlook

Word

Job description

Salary: £16,317.47 per annum

Job Location: Reeve Court in Guildford

Hours: 25 hours per week

Contract Type: Permanent

Operating Company: Grange Property Management

Are you customer focused, confident and logical with excellent communication skills?

Grange Property Management is looking for a Visiting Scheme Manager to look after our scheme at Reeve Court in Guildford. With a ‘can do’ attitude, you’ll prioritise and manage your own workload independently.

This is a varied and customer-facing role supporting residents in maintaining their well-being and independence. While lone working, you’ll have support from your Regional Manager and Head Office Team, along with a Training and Support Assistant.

Organised and able to work on multiple tasks, you’ll have a good understanding of building maintenance as you’ll be responsible for the general management of the building, including organising repairs and maintenance of communal areas as well as to the structure of the property. You’ll also oversee contractors who are on annual contracts and carry out the communal cleaning, gardening, and window cleaning.

You’ll be an excellent communicator who enjoys working closely with people from all backgrounds, able to develop and nurture good working relationships with residents, contractors, and clients.

As the first point of contact for any resident complaints, leasehold inquiries, or property alterations, you’ll be able to advise and empathise with the resident age group, which is typically 60 plus.

A good standard of IT knowledge and understanding is an important factor within the Scheme Manager's role, as you will be required to use applications such as Outlook and Word.

Information on the scheme:

The scheme has 48 properties spread over three blocks along with communal gardens and a car park. In the main block, there is a manager's office, laundry, small kitchen, communal lounge, and WC.

If this sounds like an opportunity for you, then please review the full role profile before applying - Visiting Scheme Manager.

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.

To find out more about who we are and what we do, please click here.

Closing Date: Sunday 5^th January at midnight.

Applicants must be able to travel across the region as required.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.