Virtual Ward Nurse

Chelsea and Westminster Hospital NHS Foundation Trust; London; On-site; GBP 42,000 - 51,000; Full time

Job summary

Join a leading healthcare provider dedicated to delivering exceptional patient care through innovative digital solutions. This role focuses on clinical management within the digital care pathway, emphasizing the integration of information and communication technologies into patient care. You'll lead teams in developing clinical pathways and provide essential education to patients on digital tools. With a commitment to diversity and professional development, this organization offers a supportive environment where you can grow your career while making a significant impact in the lives of patients. If you're passionate about enhancing healthcare through technology, this is an exciting opportunity for you.

Qualifications

• Experience in managing patients on Virtual Ward Pathways is essential.
• UK professional registration is mandatory for this role.

Responsibilities

• Supervise patient onboarding to digital pathways and provide support.
• Conduct audits to evaluate experiences with digital tools.
• Advocate for patients while collaborating with internal and external partners.

Skills

Virtual Ward Pathways

Medical Specialties (Cardiology, Respiratory)

Patient Education

Clinical Management

Leadership

Communication

Training and Development

Education

UK Professional Registration

Tools

Digital Health Technologies

Remote Monitoring Equipment

Job description

We are an award-winning organisation providing care at two main hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—and a number of community-based services across London, such as sexual health and HIV clinics.

With 6,700 members of staff, we are proud to care for a diverse population of one million people. We are committed to ensuring that our workforce is just as diverse with a strong mix of skills and abilities.

Our staff are at the very heart of our organisation and we recognise the valuable contribution that each and every person working at the Trust makes. One of our Trust priorities is to be an employer of choice—a place where people want to start their career and to grow with us through continued education, professional development and support.

Site Cross Site- Chelsea and Westminster Hospital and West Middlesex Hospital Town London Salary £42,939 - £50,697 per annum Salary period Yearly Closing 02/01/2025 23:59

Job overview

This role encompasses clinical management of patients in the digital care pathway as part of the NHS Long Term Plan emphasising digitally enabled care. The post holder will be responsible for incorporating information and communication technologies (ICTs) into patient pathways and for assisting hospital teams in achieving a digital personal health record and digital care pathways.

Main duties of the job

The post holder will also be instrumental in providing patient education around the different digital technologies needed for remote monitoring, developing clinical pathways, embedding this into frontline care, and championing pathways. This includes:

1. Directly supervise the process of getting patients on board the digital pathways and provide patients support in using digital tools.
2. Provide leadership for digital pathways working with teams from across the trust.
3. Conduct audits to evaluate patients' and the MDT's experience working with digital tools and pathways.
4. Advocate on behalf of the patient while working directly with internal and external partners to determine the best course of management for the individual patient’s pathway.
5. Ensure that all patients are provided with a safe and high quality standard of care.
6. Be aware of the Care Quality Commission standards and support the multi-disciplinary team ensuring that they are maintained.
7. Becoming a champion of specific front door pathways, notably those which focus on admission avoidance or early supported discharge so that they can support, teach, and lead the pathway to success.
8. The post holder will be involved in delivering high quality patient-centred care and developing new clinical pathways in areas that are not part of the wider programme.

Working for our organisation

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Detailed job description and main responsibilities

Clinical responsibilities

1. Working closely with all virtual ward pathway clinicians in enrolling patients to early supported discharge and virtual wards.
2. Monitoring caseloads in conjunction with team members. Discussing with the specialist nurses/clinical leads if issues arise.
3. Troubleshoot any issues raised by patients.
4. To accept and review referrals from teams.
5. To be able to work across both of our hospital sites.
6. To help in facilitating early discharges from hospital through virtual wards.
7. Assist in ensuring the availability of resources for patient care, including remote monitoring equipment.
8. Ensure equipment is in good working order, and report appropriately when defective.
9. To make independent clinical decisions based upon patient’s needs.
10. Communicate with patients and their next of kin.
11. To support the ward/department team to facilitate seamless transitions of care/ discharge by liaising with primary care health and social teams as required.
12. Monitoring caseloads in conjunction with the specialist nurses and remote monitoring hub.
13. Working with our colleagues in the NWL Virtual Hospital to maintain care of patients at home.
14. Support the development of Surgical Virtual Pathways.

Person specification

Skills

• Must have experience working on Virtual Ward Pathways.
• Must have experience working in Medical Specialities including Cardiology and Respiratory.
• Able to manage own caseload of patients to onboard on to virtual pathways.
• Experience with leading teaching/training sessions to staff.
• Experience developing/ being involved in developing virtual pathways.

Important

• The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
• If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name: Dean Judd Job title: Matron Email address: [e-mail] Telephone number: 02033155131 Additional information: if above phone not answered please call 0208 321 6493 as I work cross site.

Thank you.