Virtual Ward Healthcare Assistant

Integrated Care System; Dartford; On-site; GBP 24,000; Full time

Job summary

A leading community health provider is seeking a full-time Healthcare Assistant for the Virtual Ward team at Livingstone Community Hospital in Dartford. Key responsibilities include assisting with remote monitoring of patients, providing high-quality care, and ensuring safety. A NVQ Level 3 in care or similar experience is required along with excellent communication skills. The position offers a salary of £23,100, benefits, and opportunities for professional development.

Benefits

Salary of £23,100

Access to group pension

Free tea, coffee, and milk

Discounts through My Reward Hub

Access to wages as earned

Support for mental and physical wellbeing

Access to eLearning and career pathways

Annual innovation funding

Qualifications

• Recognize strengths and effectively work within competence.
• Valid Full UK Driving License and access to a car for work.

Responsibilities

• Assist Virtual Ward team with remote monitoring and care.
• Provide high-quality care to patients, maintain safety.
• Report any changes in patient condition to Senior Nurse.

Skills

Excellent communication

Organizational skills

Team player

Education

NVQ Level 3 in care or equivalent experience

Job description

As a Healthcare Assistant, you will be an integral part of the multidisciplinary Virtual Ward team, working under the guidance of a registered nurse to provide essential support in the health and personal care of inpatients within the ward.

A key aspect of your role will involve assisting the Virtual Ward team with remote monitoring, ensuring that necessary equipment is promptly provided and set up for identified patients. You will also ensure patients and their carers are comfortable with the setup. After a patient's stay on the Virtual Ward, you will be responsible for collecting, checking, and cleaning the equipment. Your work will help deliver care to a diverse range of patients, including those with life-limiting conditions, patients requiring rapid discharge at end-of-life, and those in crisis who may benefit from preventing unnecessary hospital admissions.

This role offers variety and the opportunity to make a significant impact in patient care, with the satisfaction of contributing to a vital and evolving service that meets the needs of the local community.

This is a full-time position (37.5 hours per week) based at Livingstone Community Hospital. The service operates seven days a week, from 8 am to 8 pm.

Main duties of the job

Within this role you will:

1. Carry out assigned tasks while regularly working without direct supervision involving remote care to patients and carers as delegated by the virtual ward charge nurse.
2. Work closely with the VW tech provider to ensure equipment is functioning well and report any concerns to the VW digital teams help desk.
3. Provide high-quality care to patients, promoting recovery while maintaining patient safety at all times.
4. Assist in service and good practice developments.
5. Provide care as delegated by the Senior Virtual Ward Nurse in patients' homes.
6. Maintain knowledge, skills, and attitudes necessary to deliver a responsive, quality service.
7. Deliver care in accordance with organisational policies, procedures, and guidelines, as delegated by the Senior Virtual Ward Nurse.
8. Report any changes in patient condition to the Senior Virtual Ward Nurse.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services, as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year — guided by our simple values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident committed company, working to provide facilities, work environment adjustments, and technical solutions to be inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we may need to close it earlier than the date shown here. If you’re keen to join our team, please apply as soon as possible.

To find out more about HCRG Care Group, visit https://www.hcrgcaregroup.com/about-us-2

Job responsibilities

The ideal candidate will have an NVQ Level 3 qualification in care or equivalent experience, along with excellent communication and organizational skills. They will recognize their strengths and work effectively within their scope of competence. We seek a friendly, approachable team player who can adapt to changing needs and is committed to providing positive, supportive experiences for patients throughout their healthcare journey.

A valid Full UK Driving License and access to a car for work purposes are essential.

As a Healthcare Assistant, you’ll be part of our valued team based on a Virtual Ward at Livingstone Community Hospital in Dartford, North Kent.

You will receive access to exclusive rewards and benefits, including:

• A salary of £23,100 with access to our group pension
• Free tea, coffee, and milk at your base location
• Membership of My Reward Hub, offering discounts on everyday purchases, cashback, and vouchers
• Access to your wages as you earn them for emergencies
• Support for mental and physical wellbeing, including recipes, activity challenges, trauma support, legal, debt, and life management help, career coaching, and counseling
• Access to eLearning, career pathways, and professional development through The Learning Enterprise
• An open, just culture encouraging ideas to help us deliver our purpose: changing lives through transforming health and care, backed by annual innovation funding of at least £100,000

Person Specification

General Requirements

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to verify any criminal convictions.