Virtual Respiratory Sales Specialist - UK

Syneos Health, Inc.; Bath; Remote; GBP 38,000 - 54,000; Full time

Job summary

Syneos Health, Inc. is seeking a Virtual Respiratory Sales Specialist to drive adoption of innovative therapies in the UK.

You will engage healthcare professionals remotely, delivering educational and clinical information across Primary and Secondary care in a compliant, customer-focused manner. You will build trusted relationships using digital channels, manage engagement plans, and collaborate with field-based colleagues to maximise reach and impact while maintaining CRM records and analysing

Qualifications

• Meets UK pharmaceutical sales rep requirements.
• BA/BS degree or equivalent preferred.
• Degree in Life Sciences, Healthcare, Business, or related discipline advantageous.

Responsibilities

• Deliver high-quality virtual engagement with healthcare professionals across Primary Care and Secondary Care.
• Build and maintain professional relationships with GPs, Practice Nurses, Respiratory Nurses, Pharmacists, Consultants, and other healthcare stakeholders.
• Support achievement of sales and customer engagement objectives through planned virtual interactions.
• Deliver compliant, customer-focused conversations that support improved patient care and outcomes.
• Utilise approved materials and clinical data to support evidence-based discussions in the respiratory area.
• Execute customer engagement plans aligned with priorities and customer needs.
• Use CRM data and analytics to identify engagement opportunities and follow-ups.
• Deliver virtual educational events, presentations, and product updates sessions.
• Collaborate with field-based specialists to support customer coverage and objectives.
• Maintain accurate records of interactions in CRM systems.
• Monitor feedback, market trends, and competitor activity for continuous improvement.
• Ensure activities comply with regulations and company procedures.
• Develop understanding of respiratory disease management and care pathways.

Skills

Communication skills

Presentation skills

Relationship building

Virtual channels

CRM experience

MS Office

Education

BA/BS degree or equivalent

Life Sciences / Healthcare degree

Tools

CRM systems

Microsoft Office

Virtual engagement platforms

Job description

Virtual Respiratory Sales Specialist - UK

Updated: Yesterday
Location: Bath, England, United Kingdom
Job ID:18550-OTHLOC-CrHwYfwm

The Virtual Respiratory Specialist will play an important role in supporting the adoption of innovative therapies within the respiratory disease area through high-quality remote engagement with healthcare professionals across the UK. Working primarily through digital channels, the individual will build trusted customer relationships, deliver educational and clinical information, and support healthcare professionals in improving patient outcomes in chronic respiratory conditions.

The role requires strong communication and customer engagement skills, with the ability to effectively interact with healthcare professionals across Primary Care and Secondary Care using virtual platforms. The Virtual Respiratory Specialist will execute customer engagement plans, identify opportunities to support clinical practice, and deliver impactful interactions through digital channels including video calls, webinars, email, and telephone engagement.

Operating within a remote working environment, the successful candidate will collaborate closely with field-based colleagues and cross-functional teams to maximise customer reach, engagement, and value.

Responsibilities

The primary role responsibilities include, but are not limited to, the following activities:

• Deliver high-quality virtual engagement with healthcare professionals across Primary Care and Secondary Care.
• Build and maintain professional relationships with GPs, Practice Nurses, Respiratory Nurses, Pharmacists, Consultants, and other relevant healthcare stakeholders.
• Support the achievement of sales and customer engagement objectives through planned virtual interactions.
• Deliver compliant, customer-focused conversations that support improved patient care and treatment outcomes.
• Utilise approved materials and clinical data to support evidence-based discussions within the respiratory therapy area.
• Execute customer engagement plans aligned with business priorities and customer needs.
• Use customer insights, CRM data, and analytics to identify opportunities for engagement and follow-up.
• Deliver virtual educational events, presentations, and product update sessions.
• Collaborate with field-based Respiratory Specialists to support customer coverage and account objectives.
• Maintain accurate records of customer interactions and activity within CRM systems.
• Monitor customer feedback, market trends, and competitor activity to support continuous improvement.
• Ensure all activities are conducted in accordance with industry regulations, compliance standards, and company procedures.
• Develop and maintain a strong understanding of respiratory disease management, treatment pathways, and the healthcare environment.
• Utilise a range of digital communication channels to maximise customer reach and engagement.

Requirements

Education:

• Meets all legal requirements for pharmaceutical sales representatives within the UK.
• BA/BS degree or equivalent preferred.
• Degree in Life Sciences, Healthcare, Business, or a related discipline advantageous.

Skills & Experience:

• Pharmaceutical, healthcare, inside sales, or customer-facing commercial experience preferred.
• Strong communication, presentation, and relationship-building skills.
• Experience engaging customers through virtual or digital channels is advantageous.
• Ability to communicate clinical and scientific information clearly and effectively.
• Results-focused with a proven commitment to achieving performance objectives.
• Strong organisational, planning, and time-management skills.
• Ability to work independently while contributing effectively within a broader team environment.
• Comfortable using CRM systems, Microsoft Office applications, and virtual engagement platforms.
• Strong customer focus and a proactive approach to problem solving.
• Demonstrated ability to learn quickly and adapt to a dynamic healthcare environment.
• Self-motivated, accountable, and driven to deliver a high-quality customer experience.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?