Virtual Itinerary Coordinator

Po Enterprises; Birmingham; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel planning company is seeking a Virtual Itinerary Coordinator to organize customized travel plans for clients. The role includes researching destinations, booking accommodations, and maintaining client communication. Ideal candidates will have strong organizational and communication skills, a passion for travel, and a proficiency in technology. This position offers a flexible remote schedule and opportunities for growth within niche specialties.

Benefits

Flexible remote schedule

Supportive team culture

Access to industry tools and resources

Performance-based incentives

Opportunities for specialization

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to multitask and manage multiple client bookings simultaneously.
• Passion for travel and customer service.
• Proficient with technology and online booking platforms (training provided).
• Previous experience in travel planning, hospitality, or administrative roles is a plus.

Responsibilities

• Collaborate with clients to identify travel goals, budget, and preferences.
• Research and book flights, accommodations, tours, and ground transportation.
• Create personalized, visually organized digital itineraries.
• Maintain communication with clients before and during travel.
• Stay updated on travel trends, destinations, and travel safety protocols.
• Enter and maintain accurate client data in CRM and booking systems.

Skills

Organizational skills

Communication

Multitasking

Customer service

Technology proficiency

Job description

About Us

We are a rapidly growing travel planning company passionate about delivering exceptional vacation experiences. From luxury escapes to group getaways, we pride ourselves on crafting seamless itineraries that turn dreams into reality. Our remote team values flexibility, communication, and top-tier client service.

Position Overview

As a Virtual Itinerary Coordinator, you will support clients by organizing customized travel plans. This role involves researching destinations, booking accommodations, coordinating transportation, and assembling detailed itineraries tailored to individual preferences and budgets.

You'll serve as the client's main point of contact from inquiry to trip completion, ensuring a smooth, stress-free travel experience.

Key Responsibilities

• Collaborate with clients to identify travel goals, budget, and preferences
• Research and book flights, accommodations, tours, and ground transportation
• Create personalized, visually organized digital itineraries
• Maintain communication with clients before and during travel to assist with questions or changes
• Stay updated on travel trends, destinations, and travel safety protocols
• Enter and maintain accurate client data in CRM and booking systems

Qualifications

• Strong organizational skills and attention to detail
• Excellent written and verbal communication
• Ability to multitask and manage multiple client bookings simultaneously
• Passion for travel and customer service
• Proficient with technology and online booking platforms (training provided)
• Previous experience in travel planning, hospitality, or administrative roles is a plus

What We Offer

• Flexible remote schedule
• Supportive team culture
• Access to industry tools, preferred partner rates, and resources
• Performance-based incentives
• Opportunities to grow into niche specialties such as cruises, luxury, family, or group travel

How to Apply

Submit your resume and a brief note on why you'd be a great fit. We look forward to hearing from you!