Virtual Events Coordinator, London

Fitch Group; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global financial information services provider is seeking a Virtual Events Coordinator for its London office. The role entails managing and executing virtual and hybrid events, utilizing platforms like ON24 and Zoom, and requires a minimum of 3 years’ experience in event management. Candidates must demonstrate strong skills in project management and communication, with a tech-savvy approach to enhance event delivery. Join Fitch Group to leverage your expertise in a collaborative environment focused on innovation and professional growth.

Qualifications

• Minimum of 3 years’ experience in virtual event management.
• Strong competency with Excel, Word, PowerPoint and demonstrated analytical skills.
• Proven verbal and written communication skills.

Responsibilities

• Coordinate and deliver virtual and hybrid events supporting organizational objectives.
• Support and maintain virtual event technology platforms and conduct technical checks.
• Manage event invitations and registrations using Marketo.

Skills

Event Management

Technical Support

Communication

Project Management

Tools

Marketo

Zoom

ON24

Job description

Fitch Group is currently seeking a Virtual Events Coordinator based out of our London office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

At Fitch Group, the combined power of our global perspectives is what differentiates us. It is the strength of our business. It comes from people around the world in a shared pursuit: to equal something greater than they could ever accomplish alone. Every team member is essential to our business and every perspective is critical for our success. Develop yourself in a culture that values flexibility, expects your opinion and trusts your decisions. Together we evolve and so will you, in an environment that asks you to challenge yourself – and us.

About the Team

Join a dynamic and collaborative team that thrives on innovation and initiative. In this high-visibility role, you’ll work closely with senior leaders and global teams to deliver impactful virtual events that enhance Fitch’s brand and client relationships. This is a unique opportunity to gain hands-on experience managing high-profile events, make a meaningful impact within the organization, and accelerate your professional growth. We value fresh ideas, a tech-forward mindset, and a proactive approach in a fast-paced environment.

How You’ll Make an Impact:

• Virtual Event Planning and Execution:Coordinate and deliver virtual and hybrid events—primarily webinars—to support organizational objectives. Responsibilities include event setup, management of recordings and related assets, scheduling, and providing logistical support to ensure successful execution across Fitch Group companies.
• Platform and Technical Support:Support and maintain virtual event technology platforms (ON24, Zoom, Teams), conduct technical checks, and provide real-time troubleshooting during events under the guidance of senior team members.
• Invitation Management:Use Marketo to create, manage, and track event invitations and registrations, ensuring timely and accurate communication with attendees. Experience in Marketo a plus.
• Process Improvement and Knowledge Sharing:Proactively suggest platform enhancements, updates, and process improvements. Share knowledge and best practices with the team to drive continuous improvement.
• Vendor and Stakeholder Coordination:Work closely with vendors, IT, and other stakeholders to resolve platform issues and ensure high-quality event delivery. Maintain positive relationships with external partners.
• Event Logistics:Assist with all logistical aspects of virtual and hybrid events, including tracking timelines, communicating with vendors, and supporting budget tracking as directed.
• Reporting and Feedback:Collect and organize data on event attendance and engagement, assist in preparing post-event reports, and gather feedback to support ongoing improvements.
• Industry Awareness:Stay up to date on trends and best practices in virtual events, sharing relevant insights with the team.

You May be a Good Fit If:

• Minimum of 3 years’ experience in virtual event management.
• Solid understanding of marketing technology and social platforms.
• Strong competency with Excel, Word, PowerPoint with demonstrated analytical skills.
• Must be forward looking, detail oriented, proactive strategic thinker with proven project management skills.
• Proven verbal and written communication skills.

What Would Make You Stand Out:

• On24 experience strongly preferred.
• Understanding of Marketo, Zoom a plus.
• A team player, adaptable to fast-paced, changing environment; with ability to work closely with multiple departments.
• Ability to work on multiple projects at the same time.

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:

www.fitchratings.com|www.fitchsolutions.com|www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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