Virtual Customer Service/Sales Representative

Agent Alliance; Manchester; Hybrid; GBP 65,000 - 69,000; Full time

Job summary

A benefits consulting firm in Manchester is seeking representatives to consult with families about supplemental benefits. Candidates should be excellent communicators, motivated, and organized. Responsibilities include reaching out to potential clients, scheduling meetings, and customizing benefit plans. The role offers a flexible work schedule, with average earnings between £65,000 to £68,500 annually. Training will be provided.

Benefits

Medical insurance (BlueCross BlueShield)

Dental, Vision, and Hearing insurance

Company stock options

Flexible work schedule

Performance-based pay and bonuses

Qualifications

• Successful reps must be great communicators and committed team players.
• Able to think like entrepreneurs and organize their tasks efficiently.

Responsibilities

• Reach out to individuals requesting more information on benefits.
• Schedule Zoom meetings with members.
• Customize new benefit plans to fit client needs.
• Maintain relationships with existing and new clients.
• Perform benefit reviews and assist with claims.
• Provide customer service and administrative support.
• Respond to client questions regarding benefits.
• Ensure documentation accuracy and update schedules.

Skills

Great communication

Ambition

Motivation

Organization

Customer service

Job description

Career Opportunities with A gent Alliance

Careers with Agent Alliance

Current job opportunities are posted here as they become available.

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the options available, and help them select the best plan to fit their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule
• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
• Weekly performance-based pay and bonuses, on average 65,000 to 68,500 first year annually