Virtual CIO, Principal Consultant - 12 month Fixed Term Contract

RM Education Limited; Abingdon; Hybrid; GBP 60,000 - 100,000; Full time

Job description

Overview

Would you like to help enrich the lives of learners around the world?

At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.

RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband.

Visit us here to find out more: www.rm.com/education.

Reporting to the Head of Implementation & Consultancy Services, the Principal Consultant role focuses on crafting comprehensive IT strategies, operating models, and IT roadmaps tailored for each customer. Acting as the customer's CIO, this role collaborates closely with their executive leadership team to align IT initiatives with their strategic objectives. Additionally, the Principal Consultant engages in the presales process by designing high-level service operating models and conducting workshops for prospective customers, ensuring that IT solutions are both scalable and meet their goals.

Responsibilities

• Strategic IT Planning - Developing and implementing IT strategies that align with the organisation's overall business objectives.
• IT Governance - Establishing and maintaining IT governance frameworks and policies to ensure compliance and effective use of technology.
• Technology Roadmaps - Working in conjunction with technical architects, create and manage IT roadmaps to guide technology investments and upgrades.
• Cybersecurity - Working in conjunction with Cyber Security Consultants, implement and monitor cyber security measures to protect the organisation's data and IT infrastructure.
• Risk Management - For in-scope customers, identify and mitigate IT-related risks, working with the customer to ensure business continuity and disaster recovery plans are in place.
• Operating Model Design - Creating efficient, scalable IT operating models that align with customers' strategic goals, are cost-effective, and allow for the service to deliver high levels of customer satisfaction.
• Executive Collaboration - Working closely with the customer's executive leadership team acting as their CIO to ensure IT initiatives support their goals and drive innovation.
• Presales Engagement - Designing high-level service operating models and conducting workshops for prospective customers as part of the presales process.
• Service Improvement - Continuously evaluating and improving the services offered by the virtual CIO role.

Experience

You will have:

• Proven experience in a senior IT leadership role, such as CIO, CTO or IT director.
• Demonstrable ability to develop and execute IT strategies that align with the organisation's goals.
• Experience in managing large-scale IT projects, including planning, execution and delivery within scope, time and budget constraints.
• Experience in driving and managing change within an organisation, including technology adoption and organisational cultural shifts.
• Delivering for multiple customers within a Managed Service environment.
• Proven experience of Target Operating model design.

You will be:

• A strong collaborative team player, able to work well with extended business members both internally and externally.
• An executor, able to translate requirements into delivery, and ensure this is achieved.
• A tech translator, able to provide technical guidance to the customer's executive leadership team ensuring they understand the benefits and risks when executing their IT strategy.
• A change agent, driving and managing change with the in-scope customers ensuring smooth technology adoption and transitions.

We're looking for candidates with the following knowledge and skills:

• In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base.
• Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders.
• Strong analytical and problem-solving skills to identify complex IT issues and implement innovative solutions.
• ITIL v4 Strategic Leader (ITIL v4 Master desirable).
• A professional certification such as CISSP, CISM.

What's in it for you?

At RM we have My Work Blend @RM which provides office-based colleagues with multi-location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process.

RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at [e-mail].

Unfortunately, we are unable to offer visa sponsorship for this role.