VIP Paddock Club Hospitality Lead

Motorsport Network, LLC; Milton Keynes; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Bonus Scheme

Free daily food allowance

Private Healthcare

Pension Scheme

Employee Assistance Program

Life insurance

Car Scheme

Gym

Job summary

Visa Cash App Racing Bulls F1 Team is seeking a Hospitality Executive to deliver premium guest experiences across the F1 paddock calendar. The role combines office-based planning with selective trackside attendance, focusing on event logistics, guest management, and strategic communications.

Reporting to the Hospitality Manager, you will coordinate ticketing, guest portfolios, and schedules, while maintaining databases and post-event reporting.

Qualifications

• Previous experience in hospitality, ideally within motorsport or high-end events.
• Proven ability to deliver exceptional customer service.
• Comfortable in fast-paced, commercial environments and collaborating with wider marketing or operational teams.
• Knowledge or personal interest in sport/motorsport is advantageous.
• Strong commercial acumen and ability to support strategic sales and hospitality initiatives.
• Flexibility to work weekends, evenings, and holidays in line with the F1 schedule.
• Excellent verbal and non-verbal communication skills with diverse audiences.
• Professional appearance and conduct at all times.
• Strong organizational and multitasking skills, with attention to detail in service delivery and presentation.
• Ability to remain calm under pressure while handling guest requests.
• Proficiency in English; additional languages are a plus.
• Commitment to confidentiality, integrity, and high professional standards.
• Willingness to travel internationally as required.

Responsibilities

• Take ownership of the day-to-day hospitality administration, ensuring all guest information, documentation and event plans are accurate and up to date.
• Assist the Hospitality Manager with day-to-day administrative tasks and hospitality enquiries.
• Manage communications regarding VCARB tickets and guest portfolios, helping to keep partners informed.
• Organise race hospitality events, including; ticketing, guest list management, and scheduling, under the guidance of the Hospitality Manager.
• Maintain accurate guest databases, including dietary requirements, travel details, accreditation information and partner allocations.
• Help with the receipt, logging, packing, and dispatch of event tickets, merchandise, and gift packs.
• Work alongside the Operations Manager to assist in coordinating trackside logistics such as garage tours, Paddock Club schedules, and guest lunches/dinners.
• Support the monitoring of merchandise stock levels and assist with freight and inventory management to ensure an accurate and timely delivery to race locations.
• Prepare detailed event documentation, guest itineraries, briefing packs and internal schedules to support seamless event delivery.
• Ensure all hospitality administration is completed accurately and within agreed deadlines, maintaining the highest standards of organisation and presentation.
• Produce post-event reporting to ensure processes are consistently reviewed, opportunities are maximized and KPI’s are met.
• Provide timely and professional communication with partners and guests before and after events, ensuring all hospitality requirements are managed efficiently.
• Welcome and assist guests and partners upon arrival, providing personalised support throughout their visit.
• Build and maintain strong relationships with guests, partners and suppliers to enhance satisfaction and engagement.
• Support trackside experiences, including; garage tours, driver and team personell interviews (upon request), and pit-links, ensuring every guest has a memorable experience.
• Attend selected Formula One races as required to support event delivery, with the primary focus of the role remaining office-based planning and administration.
• Collaborate with the Oracle Red Bull Racing Events & Hospitality teams to ensure seamless execution of hospitality initiatives.
• Assist with the setup and breakdown of the Paddock Club, ensuring the VCARB brand and identity is protected and well presented and assets are showcased.

Skills

Hospitality experience

Customer service

Motorsport knowledge

Commercial acumen

Flexible schedule

Communication skills

Professionalism

Organizational skills

Calm under pressure

English proficiency

Discretion

Travel readiness

Job description

Visa Cash App Racing Bulls F1 Team is seeking a Hospitality Executive to deliver premium guest experiences across the F1 paddock calendar. The role combines office-based planning with selective trackside attendance, focusing on event logistics, guest management, and strategic communications.

Reporting to the Hospitality Manager, you will coordinate ticketing, guest portfolios, and schedules, while maintaining databases and post-event reporting.