VIP Hospitality Manager - Tottenham Hotspur Stadium - Premium match day experiences at a world-[...]

JR United Kingdom; London; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading global hospitality partner is seeking a VIP Hospitality Manager at Tottenham Hotspur Stadium. The role focuses on delivering exceptional experiences for VIP guests, leading a talented team, and ensuring smooth operations. Ideal candidates will have a strong background in high-end hospitality and a passion for exceptional service.

Benefits

Competitive salary up to £55,000

23 days + Bank Holidays

Healthcare benefits

Exclusive discounts

Ongoing training & development

Financial wellbeing programme

Employee Assistance Programme

Additional leave for maternity

Day off for baby's first birthday

Qualifications

• Experienced hospitality leader with background in high-end environments.
• Experience as VIP Hospitality Manager/Operations Manager.

Responsibilities

• Lead delivery of exceptional service in the Chairman’s Suite.
• Manage recruitment, training, and team performance.
• Ensure quality in food, beverage, and service.

Skills

Leadership

Customer Service

Attention to Detail

Team Management

Relationship Building

Education

Hospitality Management Degree

Job description

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VIP Hospitality Manager - Tottenham Hotspur Stadium - Premium match day experiences at a world-renowned stadium (Hiring Immediately), london

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Client:

Compass Group

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

We are looking to recruit aVIP Hospitality Manager at Tottenham Hotspur Football Club. In this role you’ll be at the heart of delivering exceptional hospitality in our exclusive Chairman’s Suite. You’ll be responsible for ensuring every detail of the match day and non-match day operations runs smoothly, with a special focus on providing VIP guests with a personalised, world-class experience. You’ll have the chance to lead a talented team, build strong relationships with clients, and continually find ways to elevate the guest experience we offer.
VIP Hospitality Manager - the role in a nutshell.

• Lead the delivery of exceptional, personalized service in the Chairman’s Suite, collaborating with the Premium Team, chefs, and clients to drive innovative hospitality.
• Ensure consistent quality in food, beverage, and service, while managing supplier relationships to keep everything running smoothly.
• As a leader, you’ll oversee recruitment and training to build a high-performing team, foster a positive culture, and ensure seamless communication across departments.
• Manage accurate billing, stock levels, and support the C&E team with profit and loss tracking for non-match day events, all while upholding the highest standards of service and representing the brand.

What we are looking for:

• An experienced hospitality leader with a background in high-end environments, whether it’s private members clubs, fine dining restaurants, or luxury event settings.
• Experience as a VIP Hospitality Manager/Operations Manager/Restaurant Manager with experience of leading teams.
• You have a passion for exceptional service, a keen eye for detail, and the ability to build lasting relationships with high-profile clients.
• You’re confident, discreet, and thrive under pressure, always going the extra mile to elevate the guest experience.
• Your knowledge of food and beverage, especially wine, is enviable.
• You’re a natural leader who can motivate a team to deliver world-class service, every time.

What you’ll get in return.

• Competitive salary of up to £55,000 depending on experience.
• 23 days + Bank Holidays and an additional day to take your birthday off
• Healthcare benefits including dental, optical, therapy treatments & free annual healthcare checks.
• Exclusive Benefits & Wellbeing site which includes discounts such as Vodafone discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, travel, shopping and more.
• On-going training & development through our career pathway programmes.
• Financial wellbeing programme and preferred rates on salary finance products
• Employee Assistance Programme
• Competitive and supportive family benefits including 2 days additional leave, following return from Maternity leave during first year back
• Day off for your baby's first birthday

We Are Levy.

Levy is about elevating experiences. A leading global hospitality partner, designing and delivering unforgettable guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadia, entertainment venues, and marquee events to bring their spaces to life, Levy is driven by a mission to succeed in the right way. From pioneering tech to seamless operations, show-stopping menus to exceptional service, Levy uses data and insights to understand guest behaviour and the customer journey while minimising environmental impact and supporting local communities.

Levy is a passionate, diverse, and talented team of venue specialists dedicated to making the planet better for future generations.