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VIP Hospitality Manager - Tottenham Hotspur Stadium

Levy

London

On-site

GBP 55,000

Full time

Today

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Job summary

An established industry player is seeking a VIP Hospitality Manager to elevate guest experiences at a prestigious stadium. This role involves leading a dedicated team, ensuring exceptional service, and managing operations for both match and non-match days. You'll be at the forefront of delivering personalized hospitality, building strong client relationships, and overseeing a high-performing team. This opportunity offers a competitive salary, generous benefits, and the chance to work in a dynamic environment where your contributions will make a significant impact on guest satisfaction.

Benefits

Pension Scheme

Life Assurance

Healthcare Benefits

Training & Development

Holiday Purchase Scheme

Employee Assistance Programme

Competitive Family Benefits

Qualifications

Experienced hospitality leader with a background in high-end environments.
Passionate about exceptional service and building relationships with clients.

Responsibilities

Lead personalized service in the Chairman’s Suite, collaborating with teams.
Manage recruitment, training, and ensure smooth operations during events.

Skills

Leadership

Customer Service

Event Management

Food and Beverage Knowledge

Relationship Building

Education

Experience in High-End Hospitality

Management Experience

VIP Hospitality Manager - Tottenham Hotspur Stadium

Join to apply for the VIP Hospitality Manager - Tottenham Hotspur Stadium role at Levy

VIP Hospitality Manager - Tottenham Hotspur Stadium

Join to apply for the VIP Hospitality Manager - Tottenham Hotspur Stadium role at Levy

We are looking to recruit a VIP Hospitality Manager at Tottenham Hotspur Football Club. In this role you’ll be at the heart of delivering exceptional hospitality in our exclusive Chairman’s Suite. You’ll be responsible for ensuring every detail of the match day and non-match day operations runs smoothly, with a special focus on providing VIP guests with a personalised, world-class experience. You’ll have the chance to lead a talented team, build strong relationships with clients, and continually find ways to elevate the guest experience we offer.

VIP Hospitality Manager - the role in a nutshell.

Lead the delivery of exceptional, personalized service in the Chairman’s Suite, collaborating with the Premium Team, chefs, and clients to drive innovative hospitality.
Ensure consistent quality in food, beverage, and service, while managing supplier relationships to keep everything running smoothly.
As a leader, you’ll oversee recruitment and training to build a high-performing team, foster a positive culture, and ensure seamless communication across departments.
Manage accurate billing, stock levels, and support the C&E team with profit and loss tracking for non-match day events, all while upholding the highest standards of service and representing the brand.

What We Are Looking For

An experienced hospitality leader with a background in high-end environments, whether it’s private members clubs, fine dining restaurants, or luxury event settings.
Experience as a VIP Hospitality Manager/Operations Manager/Restaurant Manager with experience of leading teams.
You have a passion for exceptional service, a keen eye for detail, and the ability to build lasting relationships with high-profile clients.
You’re confident, discreet, and thrive under pressure, always going the extra mile to elevate the guest experience.
Your knowledge of food and beverage, especially wine, is enviable.
You’re a natural leader who can motivate a team to deliver world-class service, every time.

What You’ll Get In Return.

Competitive salary of up to £55,000 depending on experience.
Pension scheme & life assurance.
23 days + Bank Holidays and an additional day to take your birthday off
Healthcare benefits including dental, optical, therapy treatments & free annual healthcare checks.
Exclusive Benefits & Wellbeing site which includes discounts such as Vodafone discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, travel, shopping and more.
Holiday purchase scheme
On-going training & development through our career pathway programmes.
Professional subscriptions paid
Financial wellbeing programme and preferred rates on salary finance products
Employee Assistance Programme
Competitive and supportive family benefits including 2 days additional leave, following return from Maternity leave during first year back
Day off for your baby's first birthday

We Are Levy.

Levy is about elevating experiences. A leading global hospitality partner, designing and delivering unforgettable guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadia, entertainment venues, and marquee events to bring their spaces to life, Levy is driven by a mission to succeed in the right way. From pioneering tech to seamless operations, show-stopping menus to exceptional service, Levy uses data and insights to understand guest behaviour and the customer journey while minimising environmental impact and supporting local communities.

Levy is a passionate, diverse, and talented team of venue specialists dedicated to making the planet better for future generations.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Hospitality

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