VIP / Exec I.T Support Technican - London - 5 Days a week in Office - £60k - £70k + Benefits.

JR United Kingdom; Slough; On-site; GBP 60,000 - 70,000; Full time

Job summary

Une entreprise dynamique du secteur énergétique recrute un Technicien de Support I.T. à Londres. Ce rôle exige une forte expertise technique ainsi qu'une capacité à aider les utilisateurs, le tout dans un environnement collaboratif. Vous serez responsable de maintenir l'efficacité des systèmes I.T. tout en offrant un excellent service client.

Benefits

20% Bonus

Share incentive scheme

10% Pension

70% Discount on Gym membership

Medical insurance

Qualifications

• Expérience dans l'assistance aux environnements Windows et macOS.
• Compétences exceptionnelles en communication, en particulier avec des parties prenantes seniors.
• Capacité à gérer des tâches et priorités efficacement.

Responsibilities

• Fournir un support de 1er et 2ème niveaux aux utilisateurs internes.
• Gérer les droits d'accès et l'approvisionnement en équipement I.T.
• Agir comme point de contact principal pour les fournisseurs tiers.

Skills

Troubleshooting

Customer Service

Communication

Tools

Office 365

Windows

macOS

Job description

Social network you want to login/join with:

VIP / Exec I.T Support Technican - London - 5 Days a week in Office - £60k - £70k + Benefits., slough

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Client:

Initi8 Recruitment

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

VIP / Exec I.T Support Technican - London - 5 Days a week in Office - £60k - £70k + Benefits.

The Job

IT Support Technician required to join a fast-paced, collaborative team in the energy sector. This is a full-time, office-based role in Central London, offering the opportunity to work closely with all parts of the business and contribute directly to IT operations and support.

We’re looking for someone hands-on, technically strong, and people-friendly to be the go-to support for IT issues across the London office. You’ll help keep things running smoothly — from fixing laptops to managing user access, liaising with service providers, and supporting technical data needs.

In This Role, You Will:

• Provide day-to-day 1st and 2nd line support to internal users, including PCs, Macs, Office 365 tools, meeting room equipment, and networks.
• Set up new users with IT accounts and access, support onboarding/offboarding processes.
• Monitor and maintain systems and networks — troubleshoot and resolve technical issues quickly and effectively.
• Manage access rights, IT equipment procurement, and hardware/software setup.
• Act as a key point of contact for third-party service providers and suppliers.
• Support office moves and ensure equipment is correctly configured and operational.
• Help with the development of IT policies, standards, and security awareness.
• Provide coaching and training on office apps like Word, Excel, Outlook, Teams, and SharePoint.
• Support the exploration & production (E&P) teams with technical data handling, including loading and organizing datasets and working with virtual data rooms.

About You

You’ll be someone who loves solving problems and helping others. You’re organised, proactive, and able to work independently when needed. Here’s what we’re looking for:

• Good experience supporting both Windows and macOS environments.
• Excellent communication skills especially with senior stakeholders.
• Comfortable using and managing Office 365 tools (Outlook, Teams, SharePoint, OneDrive).
• Strong troubleshooting skills and knowledge of networks (LAN/WAN/Wi-Fi).
• Excellent communication and customer service skills.
• Happy working full-time in the London office.
• Ability to manage and prioritise tasks effectively.
• Some E&P data experience is a bonus but not essential.
• You’re tech-curious and keen to keep learning.

The Company

A dynamic and growing energy company with a collaborative team culture. Based in London, the office offers a professional but friendly environment. You’ll work closely with all teams, be involved in interesting projects, and gain exposure to both business and technical operations. You'll be supported to grow and develop within the role.

£50k - £70k (Dependant on experience) + 20% Bonus + Share incentive scheme + 10% Pension + 70% Discount on Gym membership + Medical insurance

What Should You Do Now

If you’re an IT Technician or Support Analyst looking for a hands-on role in London and keen to work in a collaborative environment, we’d love to hear from you. Please submit your CV by clicking apply. If you have any questions, feel free to reach out directly.