VIP Care Programme Executive

JR United Kingdom; Aberdeen City; On-site; GBP 25,000 - 35,000; Full time

Job summary

ROC Clinic seeks a full-time VIP Care Programme Executive based in Westhill. The role involves managing VIP health services, coordinating healthcare appointments, and ensuring client satisfaction. Ideal candidates possess strong customer service skills, healthcare experience, and a relevant degree. Join us to deliver exceptional personalized healthcare.

Qualifications

• Experience in healthcare or a related field is essential.
• Ability to coordinate appointments and manage schedules effectively.
• Good understanding of private health services preferred.

Responsibilities

• Manage the VIP health planning service and coordinate appointments.
• Liaise with healthcare providers and ensure exceptional customer service.
• Maintain confidentiality and inspire confidence in clients.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

Bachelor's degree in Healthcare Administration or Business

Job description

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ROC Clinic is a private healthcare organisation located in London and Aberdeen. We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid Diagnosis, and Treatment. ROC Clinic offers integrated healthcare services, including health screening, health surveillance, on-site nurses and doctors, and urgent consultations and treatments. The clinic also provides a bespoke VIP health planning service for individuals seeking ultimate health care.

Role Description

This is a full-time on-site role located in Westhill for a VIP Care Programme Executive at ROC Clinic. The Executive will be responsible for managing the VIP health planning service, coordinating appointments, liaising with healthcare providers, and ensuring exceptional customer service for clients seeking personalised health care.

Qualifications

• Excellent customer service and communication skills
• Ability to effectively coordinate appointments and manage schedules internally and externally
• Experience in healthcare or related field
• Strong administrative, organizational and multitasking abilities
• Good understanding of private health services is preferable
• Knowledge of health planning and VIP services is a plus
• Bachelor's degree in Healthcare Administration, Business, or related field

This role is suitable for clinicians pursuing a career in an administrative field or for medical administrators pursuing a career in VIP Client Management. Confidentiality, trust and presentation are essential to this role. You will be the image of the Programme's Chief Medical Officer, the VIP Care Programme and ultimately the Company. You need inspire confidence, trust and deliver swiftly whilst attentive to personal attachments, sensitivities and / or ‘political’ subtleties.

For further information about the role, please apply via linkedin with a copy of your CV.