VIP Bar Host & Guest Concierge

The Gleneagles Hotel; Auchterarder; Presencial; GBP 27.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday

Seasonal events

Food & beverage discount

Golf membership

Perkbox points

Staff meals

Descripción de la vacante

The Gleneagles Hotel in Auchterarder is seeking a warm, confident Host to join the Century Bar team. You will work 39 hours per week across 5 days from 11:00 to 19:30, delivering a memorable welcome to guests and ensuring smooth reservations and table allocations.

Salary includes a base of £27,114 plus an estimated £8,300 in gratuities and service charges, with a total on‑target earning potential of £35,414 per annum.

Formación

• Experience in luxury hospitality is ideal but a great attitude is essential.
• Strong guest‑facing skills with a friendly and professional demeanor.
• Sociable and detail‑oriented with excellent communication.

Responsabilidades

• Deliver a warm and memorable welcome to the Century Bar for all guests.
• Manage host reservations and forward‑plan table allocations daily.
• Support guest service to ensure smooth operations and high standards.
• Know menu offerings and estate facilities to advise guests accordingly.
• Highlight VIPs and dietary requirements to the team each day.
• Handle bar reservation inquiries across the resort.
• Upsell where appropriate and encourage colleagues to do the same.
• Maintain top service, room preparation and presentation in the Century Bar.
• Contribute ideas to improve quality of service and guest experience.

Conocimientos

Hospitality experience

Guest service

Communication skills

Team player

Descripción del empleo

The Gleneagles Hotel in Auchterarder is seeking a warm, confident Host to join the Century Bar team. You will work 39 hours per week across 5 days from 11:00 to 19:30, delivering a memorable welcome to guests and ensuring smooth reservations and table allocations.

Salary includes a base of £27,114 plus an estimated £8,300 in gratuities and service charges, with a total on‑target earning potential of £35,414 per annum.