Violence and Aggression Case Manager/Trainer

Cwm Taf Morgannwg University Health Board; Pen-y-fai; On-site; GBP 30,000 - 40,000; Full time

Job summary

Une opportunité passionnante s'offre au sein du département de santé, sécurité et incendie de Cwm Taf Morgannwg University Health Board. Le titulaire du poste soutiendra le personnel après des agressions, assurera des formations sur la gestion des comportements difficiles et conseillera sur les procédures légales. Ce rôle est crucial pour garantir la sécurité du personnel, tout en contribuant à des normes cliniques élevées.

Qualifications

• Expérience dans la gestion de situations de violence et agressivité.
• Capacité à délivrer des formations sur la sécurité personnelle et gestion du comportement difficile.
• Connaissance de la législation pertinente est un atout.

Responsibilities

• Développer et mettre en œuvre des procédures pour réduire les incidents violents.
• Former le personnel sur les techniques de sécurité et gestion des comportements cliniques difficiles.
• Conseiller sur les sanctions légales contre les auteurs d'agression.

Skills

Gestion des incidents

Formation

Communication

Dé-escalade

Job description

An exciting opportunity has arisen within the Health, Safety and Fire Department. We are looking for an enthusiastic, motivated individual to join our team.

The post holder will provide support to all staff following an assault or a critical incident and will offer support to managers following an assault on their staff.

The role includes delivering bespoke training on site to mitigate risks from clinically challenging behaviour, with fluency in Welsh being desirable but not essential.

The post involves developing and implementing specific Health Board procedures based on nationwide guidance, legislation, and good practice to reduce violent incidents. This includes advising on legal sanctions and prosecutions against perpetrators, and adopting measures such as patient exclusions or anti-social behaviour orders.

The post holder will be responsible for Violence and Aggression Case Management within Cwm Taf Morgannwg University Health Board (CTMUHB), contributing to a safe environment for staff and the public, ensuring high standards of clinical care.

Responsibilities also include reviewing violent incidents to share lessons across the organization, and delivering training modules on personal safety, de-escalation, breakaway techniques, and the safe management of clinically challenging behaviour.

The Cwm Taf Morgannwg University Health Board provides health and wellbeing services to approximately 450,000 residents across Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We uphold our core values of listening, learning, respect, and teamwork.

We are a proud local employer, with around 80% of our 15,000 staff living within our region, reflecting our commitment to the communities we serve.

For further details or informal visits, contact:

• Name: Mr. Chris Beadle
• Job Title: Assistant Director for Health, Safety and Fire
• Email: [e-mail]
• Telephone: [phone]