Video Manager

Solotech Inc.; Rochdale; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Medical Cash Plan

Generous holiday allowance, 25 days + bank holidays

Employee Assistance Program

Opportunities for training and career advancement

Pension plan with employer contribution

Cycle to Work Scheme

Job summary

Solotech Inc. in Rochdale is searching for a Video Manager to oversee their video technician team. This role focuses on ensuring high-quality support, efficient operations, and effective collaboration across the organization. Responsibilities include managing staff performance, training new hires, and maintaining video equipment. Candidates should have at least 3 years of management experience in the live events industry. The position offers a generous holiday allowance, medical cash plan, and opportunities for career advancement.

Qualifications

• A minimum of 3 years’ industry experience in a management role, focused on video.
• Excellent leadership and team management abilities.
• Good working knowledge of Microsoft Office 365.

Responsibilities

• Lead and manage the video technician team in the warehouse.
• Participate in recruitment and support team training.
• Monitor inventory and equipment management.

Skills

Leadership

Interpersonal skills

Communication

Autonomy

Microsoft Office 365

Problem-solving

Education

Degree or equivalent experience

Tools

R2 inventory software

Job description

Solotech is not accepting Agency/Recruiter submissions.

The Video Manager will be responsible for overseeing the video technician team within the warehouse. This role ensures that the video department provides consistent, high-quality support to all employees, operates efficiently, and collaborates effectively across the organisation. The Video Manager will manage performance indicators and support the professional development of their team members, playing a central role in upholding Solotech’s operational standards.

Why Solotech?

As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.

Your day will look like:

• Lead, manage, support and coach the warehouse video team in their daily management of equipment.
• Participate in the recruitment and hiring process for the video department.
• Manage and facilitate the onboarding and integration of new employees following their introductory period.
• Train new hires on departmental processes, procedures, and company standards.
• Plan and organise the daily activities of the department and prioritise technicians’ tasks.
• Oversee team performance: set objectives, assess and manage performance, and address training and development needs.
• Ensure proper technical resource management, including the availability of necessary parts, tools, and materials for the inspection, repair, preparation, and maintenance of video equipment.
• Maintain optimal inventory management; follow up on missing and damaged equipment and ensure accurate records.
• Monitor and ensure the timely return of all sub-rented equipment.
• Prepare and pack complex video orders, including scanning and securing items in transport cases.
• Coordinate the maintenance schedules and upkeep of all video equipment.
• Provide ongoing coaching and training to team members on departmental policies and company procedures.
• Support senior management with departmental budget planning and tracking.
• Act as a point of contact for teams on the road regarding the technical aspects of equipment.
• Assist with the organisation and execution of equipment transfers between locations.
• Develop schedules, budgets, and labour plans for the successful execution of projects.
• Communicate with clients to ensure project requirements and expectations are met.
• Monitor the quality of work to ensure it aligns with Solotech’s standards.
• Proactively identify and mitigate potential health and safety risks.
• Any other reasonable ad‑hoc requests as required by your manager.

Essential skills / experience:

• Excellent leadership, demonstrating excellent interpersonal skills and employee management skills.
• Proven leadership ability focused on team building & communications.
• Ability to comfortably adapt to change.
• Autonomy and sense of responsibility.
• Engaging demeanour with both customers and employees.
• Demonstrated passion for the business and a high degree of energy, enthusiasm and integrity;
• Good administration skills.
• Excellent communication skills.
• Willingness and ability to learn quickly.
• Good working knowledge of Microsoft Office 365 (Word, Excel, Outlook), with the ability to use a database.
• High level of emotional intelligence, understanding and empathic whilst fair and just demeanour.
• High level of initiative and creativity.
• Honesty, fairness strives for consistency.
• Results‑oriented with a commitment to quality, service and customer satisfaction.
• Excellent strategic vision and a strong sense of priorities.
• Ability to manage several tasks simultaneously and work effectively under pressure.
• Ability to analyse and solve problems effectively.

Desirable skills / experience:

• Knowledge of R2 inventory software.

Work experience:

• A minimum of 3 years’ proven industry work experience within a management role, within the live events industry with a focus on video.

Essential requirements:

• Right to work and remain in the UK.
• Ability to travel throughout the UK including overnight stays from time to time.

Level of education:

• Educated to degree level (or equivalent) or relevant work experience.

Our offer to you:

• Competitive Medical Cash Plan
• Generous holiday allowance, 25 days + bank holidays
• Employee Assistance Program: free counselling, legal support & 24.7 help line
• Opportunities for training and career advancement
• Pension plan with employer contribution
• Cycle to Work Scheme
• And more