Victoria's Secret - Retail Learning And Development Advisor (North)

Next; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Next is seeking a Retail Learning & Development Advisor to enhance training solutions for Victoria's Secret across retail stores. This role focuses on delivering engaging training and fostering a culture of inclusivity and productivity within the team. The ideal candidate will possess strong facilitation and organizational skills, as well as experience in retail settings.

Benefits

25% off selected products

Exclusive offers from partner retailers

Company performance-based bonus

Life assurance

Annual Travel Card Loan

Flexi-Hour Scheme

Qualifications

• Experience in a retail environment, ideally customer focused.
• Strong communication and interpersonal skills.
• Ability to design and deliver training programmes.

Responsibilities

• Deliver training solutions for retail teams.
• Collaborate with partners to create quality training.
• Evaluate success of learning initiatives using data.

Skills

Organisational Skills

Interpersonal Skills

Facilitation Skills

Creative Design Skills

Job description

Victoria's Secret - Retail Learning And Development Advisor (North)

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Victoria's Secret - Retail Learning And Development Advisor (North)

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Job Description

Job Description

Role: Retail Learning & Development Advisor (North)

Reports to: Head of People

Location: 4 days in store, 1 days remote or office

Working hours: Monday-Friday 9:00-17:00

Job Purpose

To deliver inspiring and value adding training solutions across Victoria’s Secret. Whilst creating a strong culture of learning, inclusion and wellbeing, in order to drive overall productivity and performance.

Primary Responsibilities

Learning and Development

• Collaborate with external partners and internal stakeholders to design and deliver high quality training
  
  

programmes that are aligned to the overall business and people goals

• Design and develop content and tools that support the delivery of identified training programmes
• Deliver digital and face to face training that is interactive and meets audience needs
• Work closely with the Retail Team to implement in store training plans that are focused on executing the
  
  

brand customer experience & a hyper focus on driving best at categories; Bras & Fragrance

• Role model the brand behaviours and provide timely support / feedback / coaching to all levels of the
  
  

store team to support with store and business objectives

• Monitor and evaluate the success of learning initiatives, using data insight to inform and shape future
  
  

training programmes and proposals

• Maintain training records in line with GDPR
• Continuously review and update training materials, guides and documentation to ensure they are
  
  

compliance

• Design bespoke training programmes to support ad hoc business goals as and when required
  
  

Skills And Experience

• Experience working in a retail environment, ideally in a customer facing / focused role
• Strong organisational and planning skills
• Strong interpersonal skills to build and develop valued relationships across the business
• Strong verbal and written communication skills, with excellent attention to detail
• Confident and engaging speaking and facilitation style
• Creative and innovative design skills for developing and delivering training content
• Team orientated along with the ability to work collaboratively with others
• High standard of integrity and discretion
  
  

The above responsibilities are an overview of the role and its responsibilities, the list is not exhaustive and additional responsibilities may be required from time to time.

About Us

We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!

About The Team

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Company performance based bonus
• Early VIP access to sale stock via Direct to Desk
• Life assurance
• Annual Travel Card Loan
• Sample Sales
• Fantastic L&D opportunities
• Flexi-Hour Scheme
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
  
  

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Retail

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