Victim Caseworker Specialist – Fraud

TN United Kingdom; Manchester; Hybrid; GBP 27,000; Full time

Job summary

Catch22 is seeking a Victim Care Specialist in Manchester to support victims of fraud and economic crime. This role involves navigating the criminal justice system, designing preventative sessions, and working with various partners. The position is permanent and offers a hybrid work environment.

Qualifications

• Proven experience working with vulnerable individuals.
• Strong understanding of fraud and economic crime victimisation.

Responsibilities

• Provide person-centred support to victims of fraud and economic crime.
• Collaborate with partners like Action Fraud and GMP.

Skills

Communication

Empathy

Collaboration

Education

GCSE English and Maths

Qualification in victim support or economic crime

Job description

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Client:

Catch22

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

45ed696eb82c

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Catch22’s Greater Manchester Victim Services is seeking a dedicated Victim Care Specialist – Fraud & Finance to provide person-centred support to victims of fraud and economic crime. The role involves working with victims, navigating the criminal justice system, designing preventative sessions, and collaborating with partners like Action Fraud and GMP. The position offers an opportunity to shape victim services within Catch22's expanding Victim Service.

Qualifications

• GCSE English and Maths (or equivalent) – essential
• Relevant qualification in victim support or economic crime – desirable

Experience & Skills

• Proven experience working with vulnerable individuals
• Strong understanding of fraud and economic crime victimisation
• Excellent communication skills
• Ability to manage high-volume caseloads and collaborate with agencies
• Experience delivering awareness sessions and designing interventions
• Empathetic and solutions-focused approach

Other Requirements

• Flexibility to work in community settings and outside standard hours
• Full UK driving licence and access to a vehicle for work

Additional Information

Closing date: May 23rd at 16:30. Early applications encouraged. Successful candidates will undergo checks including DBS, police vetting, and right to work verification. The role is permanent, full-time (37.5 hours/week), with a salary of £27,000. The location is hybrid, with 2 days at GMP Force HQ and 3 days remote or in the community. Shift patterns vary weekly, including some weekends. To apply, submit your CV, cover letter, and complete screening questions. Catch22 does not sponsor visas. We promote safeguarding and safer recruitment practices, and are committed to banning the box regarding criminal record disclosures.