Vice President Retail Partnerships

Carnival UK (P&O Cruises & Cunard); Southampton; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Carnival UK seeks an Associate Vice President (AVP), Onboard Revenue to drive strategic initiatives and enhance onboard guest experiences. The role involves defining commercial plans, leading revenue streams, and collaborating across departments. Join a dynamic team that values innovation and guests' unforgettable experiences.

Benefits

Annual bonus

25 days leave plus bank holidays

Contributory pension scheme

Private medical and dental insurance

Employee discounts on cruises

Learning and development opportunities

Employee networks and wellbeing programs

Recognition schemes and life assurance

Electric car schemes

Onsite restaurant

Qualifications

• Experience in retail environments and concession management across multiple sites.
• Track record of improving business performance through data analysis.
• Experience creating and executing commercial strategies that deliver financial returns.

Responsibilities

• Define strategic direction and commercial plan for onboard revenue products and services.
• Lead design and delivery of revenue streams across all sales channels.
• Negotiate external contracts ensuring competitive terms and compliance.

Skills

Commercial Awareness

Negotiation Skills

Data Analysis

Stakeholder Management

Effective Communication

Customer-Centric Mindset

Job description

Job Description

On Board Revenue supports both P&O Cruises and Cunard ships in delivering Retail, Spa, Photo, and Art concessions, as well as Shore experiences, Casino, Internet, and Guest celebrations.

We are a team motivated by new experiences and committed to providing our guests with unforgettable moments. From destination exploration to wellness and immersive retail, we continually evolve our offerings. If you're a business professional with a strategic mindset and experience managing a large department, we want to hear from you.

We value innovative ideas and fresh perspectives to enhance our team.

Role Overview

As Associate Vice President (AVP), Onboard Revenue (OBR), you will be instrumental in executing the strategic OBR plan and achieving financial targets. You will collaborate with colleagues across Brand, Product, Guest Experience, Digital, Sales & Marketing, Guest Insight, and Finance to shape the strategic direction of our onboard revenue products and services.

Key accountabilities:

• Define the strategic direction and commercial plan for onboard revenue products and services.
• Lead the design, development, and delivery of Concessions and Shore Experiences revenue streams across all sales channels, including pre- and post-cruise revenue.
• Negotiate external contracts, ensuring terms are competitive, future-proofed, and compliant with contractual agreements and service levels.

Job Requirements

This role requires a blend of strategic vision and technical expertise. We are looking for candidates who have:

• Strong commercial awareness, with experience in retail environments and concession management across multiple sites.
• A track record of improving business performance through data analysis.
• Experience in creating and executing commercial strategies via B2C and B2B channels that deliver financial returns and enhance guest experience.
• Negotiation skills for commercial contracts.

This is a commercial role that encourages entrepreneurial thinking—seeking new revenue streams, fostering innovation, and evolving existing partnerships.

About You:

Successful candidates will think strategically, drive results with integrity, and inspire teams. You are visionary and ready to make a significant impact.

• Customer-centric mindset.
• Influencing skills and stakeholder management abilities.
• Strong commercial acumen.
• Effective communication skills.

Why Join Us?

This role is classified as CUK05, offered as a full-time, permanent position with hybrid work options, including up to two days remote work per week.

We are more than a holiday company; we foster a community valuing work-life balance, growth, and wellbeing. Benefits include:

• Annual bonus
• Minimum 25 days leave plus bank holidays and holiday trading
• Contributory pension scheme
• Private medical and dental insurance, health assessments
• Digital GP and occupational health support
• Employee discounts on cruises and with partners
• Learning and development opportunities
• Employee networks and wellbeing programs
• Recognition schemes, life assurance, parental leave, and share plans
• Electric car schemes and onsite restaurant

Application Note:

We encourage early applications due to high interest. Join us in creating memorable holiday experiences and advancing your career.

Apply today and be part of our journey to inspire joy and memories for our guests—and for you.

Recruitment Journey

For more information, visit https://bit.ly/CUKCandidateJourney.

#Job Functions: Business Development; Project Management; Strategy / Planning;

#CUK

About Us

Holidays are among life’s greatest pleasures. Cruising offers a unique way to relax, explore, and create memories. Carnival UK, part of the world’s largest holiday travel and leisure company, proudly operates P&O Cruises and Cunard, with a history of over 350 years of delivering joy and adventure. We aim to expand these experiences globally, guided by our core values and commitment to diversity and inclusion, striving to become Travel’s Employer of Choice.