Vice President, Client Onboarding/Transitions/Conversions/KYC Manager II

BNY Mellon; Manchester; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking global financial services company as a Vice President in Client Onboarding. This role offers the chance to lead a dynamic team, ensuring seamless onboarding and compliance across markets. With a hybrid work model, you will manage projects, coach staff, and develop standard operating procedures that align with business goals. The company is recognized for its innovation and commitment to diversity, providing a supportive environment for professional growth. Be part of a team that makes a significant impact on clients and communities worldwide.

Benefits

Competitive Compensation

Comprehensive Benefits

Generous Paid Leave

Wellbeing Programs

Volunteer Time Off

Qualifications

• 10-12 years of work experience with 3-5 years in management.
• Applicable local/regional licenses or certifications required.

Responsibilities

• Manage a team for client onboarding and transitions.
• Oversee team performance and project management.
• Coordinate with product and client service teams.

Skills

Team Management

Project Management

Client Advisory

Regulatory Compliance

Performance Tracking

Education

Bachelor’s Degree

Job description

Vice President, Client Onboarding/Transitions/Conversions/KYC Manager II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day, our 50,000+ employees bring their perspectives to create solutions with our clients that benefit businesses, communities, and people worldwide.

We are recognized as a top innovator and an inclusive workplace. Through our ideas and talents, we help make money work for the world. This is #LifeAtBNY.

We’re seeking a Vice President, Client Onboarding/Transitions/Conversions/KYC Manager II to join our Markets Product Onboarding team in Manchester, with a hybrid work model.

In this role, you will:

1. Manage a team responsible for advising clients or supporting onboarding, transition, and conversion projects.
2. Oversee team performance, coaching, and project management, setting priorities aligned with business goals.
3. Serve as the primary contact for our Markets business partners in the UK and EMEA region.
4. Develop and implement standard operating procedures, track results, and create team metrics and dashboards.
5. Allocate resources across multiple Markets products to ensure timely, cost-effective delivery, maintaining regulatory compliance.
6. Act as the primary contact for UK and EMEA regulatory requirements related to onboarding (e.g., CASS, MiFID).
7. Handle escalations for complex issues.
8. Coordinate with product, technology, and client service teams for seamless operations.
9. Recruit, motivate, and develop staff, resolving complex onboarding issues and fostering professional growth.
10. Manage financial resources, focusing on short-term goals.

To succeed, candidates should have:

1. A bachelor’s degree or equivalent experience.
2. 10-12 years of total work experience, with 3-5 years in management preferred.
3. Applicable local/regional licenses or certifications as required.

BNY has received numerous awards, including:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• 100% score on the Human Rights Campaign Foundation’s Corporate Equality Index, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Top performance in Sustainability, Dow Jones Indices, 2024
• Bloomberg’s Gender Equality Index, 2023

Our Benefits and Rewards include competitive compensation, comprehensive benefits, and wellbeing programs. We support your health, resilience, and financial goals, offering generous paid leave, including volunteer time, to support you and your family.

BNY is an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion.