Vice President, Client Implementations and Transformation – UK Transfer Agency Operations

BNY Mellon; Manchester; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading global financial services firm is seeking a Vice President for Client Implementations and Transformation to manage EMEA Transfer Agency system releases in Manchester. This hybrid role involves coordinating teams, overseeing operational procedures, and enhancing service delivery within the financial sector.

Benefits

Competitive compensation

Flexible resources

Paid leaves

Volunteer time for personal growth

Qualifications

• 7-10 years relevant experience in financial services or project delivery.
• Experience in operational roles within financial services preferred.
• Willingness to develop skills in AI and digital tools.

Responsibilities

• Manage delivery of EMEA Transfer Agency system releases.
• Coordinate with internal IT, vendors, and client service teams.
• Support operational teams by implementing changes to enhance operations.

Skills

Project delivery

Financial services operations

AI and digital tools

Education

Bachelor's degree (advantageous)

Job description

Vice President, Client Implementations and Transformation – UK Transfer Agency Operations

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company, we touch nearly 20% of the world’s investible assets. Our 50,000+ employees worldwide bring diverse perspectives to create solutions that benefit businesses, communities, and people everywhere.

We are recognized as a top employer for innovation and inclusion. Through our ideas and talents, we help make money work for the world. This is #LifeAtBNY.

We are seeking a Vice President, Client Implementations and Transformation, to join our UK Transfer Agency team in Manchester, UK – HYBRID.

In this role, you will:

• Manage the delivery of EMEA Transfer Agency system releases, including core record-keeping platforms and portals.
• Coordinate with internal IT, development partners, vendors, and client service teams on release contents.
• Oversee validation of changes and operational procedures.
• Manage implementation events and warranty periods.
• Support operational teams by identifying and implementing changes to enhance their operating model.

Qualifications include:

• A combination of education, training, and experience; a bachelor’s degree is advantageous but not required.
• 7-10 years of relevant experience in financial services or project delivery preferred, but less experienced candidates will be considered.
• Experience in operational roles within financial services is preferred.
• Willingness to develop skills in AI and digital tools.

BNY is recognized for its awards, including:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune, 2024
• 100% score on the Human Rights Campaign Foundation’s Corporate Equality Index, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Top performing company for Sustainability, Dow Jones Sustainability Indices, 2024
• Bloomberg’s Gender Equality Index, 2023

Our Benefits and Rewards include competitive compensation, benefits, wellbeing programs, flexible resources, paid leaves, and volunteer time to support your personal and professional growth.