Vice President, Client Implementations and Transformation

Bank of America; Manchester; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading global financial services company seeks a Vice President for Client Implementations and Transformation in Manchester. Join the UK Transfer Agency team to oversee implementation events, manage system releases, and support operational procedures. This role is critical for enhancing operational models and adapting new digital tools.

Benefits

Highly competitive compensation

Generous paid leaves

Flexible global resources

Qualifications

• 7-10 years of work experience preferred.
• Experience in a financial services operational area.
• Willingness to adapt personal skills.

Responsibilities

• Delivery of EMEA Transfer Agency system releases.
• Management of implementation events and warranty periods.
• Support validation of operational changes.

Skills

Experience in financial services

Project delivery

AI/Digital Tools

Education

Bachelor's degree preferred

Job description

Vice President, Client Implementations and Transformation – UK Transfer Agency Operations

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Vice President, Client Implementations and Transformation to join our UK Transfer Agency team. This role is located in Manchester, UK – HYBRID.

In this role, you’ll make an impact in the following ways:

• Responsible for the delivery of the EMEA Transfer Agency system releases – this includes the core record keeping platform and supporting portals
• Manage the contents of the standard releases working closely with internal IT and, development partners, vendors and client service delivery teams
• Oversee and support validation of changes and operational procedures
• Responsible for management of implementation events and warranty periods
• Contribute to identifying and delivering change to support Operations teams in enhancing their operating model

To be successful in this role, we’re seeking the following:

• Combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the role. A bachelor’s degree may be beneficial, but not necessarily required.
• 7-10 years of total work experience preferred but we will consider less experienced candidates.
• Experience in a financial services operational area and/or project delivery experience preferred.
• Willingness to develop personal skills in AI/Digital Tools preferred.

BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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