Vice President, Client Activation Transformation - BNY

Jobs via eFinancialCareers; London; On-site; GBP 80,000 - 150,000; Full time

Job summary

An established industry player is on the lookout for a Vice President of Client Activation Transformation to lead a transformative journey within their Enterprise Onboarding Platform. This pivotal role in London involves collaborating with diverse teams to enhance client activation processes through innovative technology solutions. The successful candidate will leverage their expertise in organizational transformation and project management to drive efficiency and client satisfaction. Join a company recognized for its commitment to innovation and inclusivity, and help shape the future of financial services by making a significant impact on client experiences.

Benefits

Competitive Compensation

Flexible Global Resources

Paid Volunteer Time

Generous Paid Leaves

Wellbeing Programs

Qualifications

• Proven experience in delivering organisational transformation.
• Strong project and program management skills required.

Responsibilities

• Deliver a multi-year transformation and efficiency program.
• Drive client adoption of technology solutions for Client Activation.

Skills

Organisational Transformation

Project Management

Program Management

Client Partnership Solutions

Custody Account Management

Excellent Communication

Job description

Vice President, Client Activation Transformation

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Vice President, Client Activation Transformation to join the Enterprise Onboarding Platform. This role is located in London, UK.

In this role, you'll make an impact in the following ways:

• Work with the Client Activation Management team to deliver a multi-year transformation and efficiency program through technology and operational redesign.
• Work alongside product owners and operations leaders to ensure that technology solutions designed to streamline and automate client activation tasks deliver maximum value.
• Obtain client and user feedback on solutions to shape solutions; assume role of voice of the customer.
• Collaborate with Service Directors and other key stakeholders to drive alignment and communicate progress.
• Drive client adoption of technology solutions for Client Activation.
• Oversee and manage the introduction of technology solutions within Operations.
• Support the Global Head of Client Activation by overseeing the implementation of organisational redesign and ensuring operational readiness.
• Drive the use of metrics as a key governance tool across the operations managers.
• Ensure the adoption of Agile across the operating model transformation workstreams and within operations.
• Manage materials and run governance forums to oversee implementation.

To be successful in this role, we're seeking the following:

• Proven experience in delivering organisational transformation.
• Strong project and program management skills.
• Background in Financial Services.
• Experience in delivering solutions in partnership with clients.
• Experience in delivering custody account management solutions.
• Understanding of custody account opening requirements.
• Excellent communication skills.

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024.
• World's Most Admired Companies, Fortune 2024.
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024.
• Most Just Companies, Just Capital and CNBC, 2024.
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.
• Bloomberg's Gender Equality Index (GEI), 2023.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.