Vibrant Hospitality Host — Elevate Guest Experiences

Incipio Group; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Tronc paid fairly

Internal promotions

Mental health therapy

Referral bonus

Career development

Awards and events

Incipio FC & Seasonal Socials

Incentive trips sponsored by brands

Enhanced parental leave

Food & drink 50% discount

Learning & Development

Sunday Times Best Places to Work

Diversity programme

Job summary

Incipio Group in Greater London is seeking energetic hospitality team members to deliver memorable guest experiences across our venues. You’ll drive positive feedback, work with front-of-house and kitchen teams, and help maintain our high service standards on every shift.

You will contribute to dynamic atmosphere, participate in training, and embrace opportunities for internal progression within Incipio’s expanding portfolio.

Qualifications

• You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities.
• Vibrant + energetic individuals
• A discipline for exceptional standards
• Problem solvers; people who thrive from completing tasks and always find a way through a problem
• A natural with guests, someone who enjoys interaction and busy environments.
• Friendliness and approachability
• A genuine desire to deliver a great experience to our guests and form brilliant teams.

Responsibilities

• Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week.
• You work at pace with energy, always looking for the next task that can be completed.
• You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team.
• You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift.
• You actively achieve sales targets set by your management team and support other team members to do the same.
• Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team.
• You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving.
• You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace.
• You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required.
• Having fun, laughing and giving good vibes

Job description

Incipio Group in Greater London is seeking energetic hospitality team members to deliver memorable guest experiences across our venues. You’ll drive positive feedback, work with front-of-house and kitchen teams, and help maintain our high service standards on every shift.

You will contribute to dynamic atmosphere, participate in training, and embrace opportunities for internal progression within Incipio’s expanding portfolio.