VH8083 - People System Specialist - External

West Yorkshire Police; Wakefield; Híbrido; GBP 28.000 - 42.000; Jornada completa

Descripción de la vacante

West Yorkshire Police is seeking two People Systems Specialists to support HR/workforce systems, maintain data quality, and provide insightful reporting to inform decisions. You’ll work across the force to ensure data accuracy, security, and timely analytics.

The role involves responding to user queries, data validation, and supporting system upgrades while delivering strong customer service and collaboration with internal and external partners.

Formación

• Experience working with databases, systems, or HR/workforce management applications.
• The ability to work with data, produce reports, and identify trends or insights.
• Experience analysing, manipulating, or transferring data between systems.
• Strong problem-solving and organisational skills.
• Excellent communication skills, with the ability to explain technical information in a clear and practical way.
• Experience providing support or advice in a customer-focused environment.
• Good working knowledge of Microsoft Office applications, particularly Excel.

Responsabilidades

• Support managers and staff with day-to-day queries and guidance on People systems.
• Ensure systems run effectively; keep data accurate, secure and up-to-date.
• Produce reports, workforce information and analytics to support decision-making.
• Analyse, transfer, and validate data across multiple systems.
• Investigate and resolve system issues with colleagues and external suppliers.
• Support workforce planning and resource management processes, including shift patterns and working time compliance.
• Assist with system improvements, upgrades, testing, and new functionality introduction.
• Deliver excellent customer service and build relationships with stakeholders.

Conocimientos

Databases HR systems

Data analysis reporting

Excel

Customer-focused support

Communication skills

Herramientas

Power BI

HR Origin

CARM

Descripción del empleo

VH8083 - People System Specialist - External

Help Shape the Future of Our People Systems

Are you someone who enjoys working with systems, solving problems, and helping others get the best from technology? Do you have an eye for detail and a passion for data and customer service?

We're looking for two People Systems Specialists to join our team. Whether your experience comes from HR systems, workforce management, data analysis, or a similar systems-focused environment, we'd love to hear from you.

This is an excellent opportunity to play a key role in supporting the systems that help our organisation manage and develop its workforce. You'll work closely with colleagues across the force, providing support, maintaining data quality, and helping us make informed decisions through accurate workforce information and reporting.

What You'll Be Doing

As a People Systems Specialist, you'll:

• Support managers and staff with day-to-day queries and provide guidance on our People systems.
• Help ensure our systems are running effectively and that data remains accurate, secure, and up to date.
• Produce reports, workforce information, and analytics that support operational and strategic decision-making.
• Analyse, transfer, and validate data across multiple systems.
• Investigate and resolve system issues, working with colleagues and external suppliers where required.
• Support workforce planning and resource management processes, including shift patterns and working time compliance.
• Assist with system improvements, upgrades, testing, and the introduction of new functionality.
• Deliver excellent customer service and build positive relationships with a wide range of stakeholders.

What We're Looking For

We're interested in people who can demonstrate a combination of the following:

• Experience working with databases, systems, or HR/workforce management applications.
• The ability to work with data, produce reports, and identify trends or insights.
• Experience analysing, manipulating, or transferring data between systems.
• Strong problem-solving and organisational skills.
• Excellent communication skills, with the ability to explain technical information in a clear and practical way.
• Experience providing support or advice in a customer-focused environment.
• Good working knowledge of Microsoft Office applications, particularly Excel.

You may have gained these skills through a relevant qualification, professional experience, or a combination of both.

It Would Be Great If You Also Have

While not essential, we'd welcome experience in:

• Power BI reporting and dashboard development.
• Presenting data visually to support decision-making.
• HR, workforce management, resource planning, or scheduling systems such as CARM, HR Origin, Oleeo, Cority, or Chronicle.
• Working with workforce policies, working time regulations, or shift management processes.

Why Join Us?

This is a varied and rewarding role where you'll have the opportunity to:

• Develop specialist knowledge of People systems and workforce management processes.
• Contribute directly to service improvement and organisational decision-making.
• Work with a supportive team that values innovation, collaboration, and continuous improvement.
• Build your skills in systems development, reporting, analytics, and customer support.

We Welcome Applications from Everyone

We recognise that people may have gained relevant skills and experience in different ways. If you're excited about this opportunity but don't feel you meet every single requirement, we would still encourage you to apply. We value potential, transferable skills, and a willingness to learn.

Candidates who have applied for the People Systems Specialist role within the last 12 months and were unsuccessful are asked not to reapply on this occasion.

West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.

Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.