Vetting Assistant (12 Month FTC)

Indigo; Magor; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Indigo is seeking a Vetting Assistant to support personnel security and information security compliance. You will coordinate vetting, background screening, and access authorisations, maintaining accurate records while handling sensitive data with discretion.

Based at Indigo’s Magor headquarters with hybrid working possible, you’ll collaborate with the CISO team and stakeholders to ensure GDPR compliance and audit readiness.

Qualifications

• Experience in administration, compliance, security screening/vetting, or a similar records-focused role.
• Excellent interpersonal, verbal and written communication skills.
• Highly organised with exceptional attention to detail.
• Ability to handle sensitive personal information with discretion and confidentiality.
• Competent in Microsoft Office, particularly Excel and SharePoint.

Responsibilities

• Coordinate and process security vetting and background screening applications for employees, contractors and third-party personnel.
• Manage the regulated cable system access authorisation process from application through to approval.
• Maintain and update vetting, screening and greenlisting registers, ensuring records remain accurate and current.
• Support the management of access permissions in collaboration with the wider CISO team.
• Coordinate periodic reviews, re-screening activities and change-of-circumstance updates, including changes of role, name or address.
• Collect, validate and submit personal information in accordance with GDPR and data protection requirements.
• Respond to internal stakeholder queries regarding personnel approvals and authorised access to cable systems and sites.
• Maintain audit records and supporting evidence for customer, regulatory and internal audits.
• Assist with activities supporting ISO 27001 certification and information security compliance.
• Support the maintenance of facility inspection and compliance records required for audits.
• Build effective working relationships across the business and provide professional support to internal stakeholders.
• Ensure compliance with company policies, procedures and security standards.
• Undertake additional duties as reasonably required.

Skills

Administration

Compliance

Security screening

Communication

Tools

Microsoft Excel

SharePoint

Microsoft Office

Job description

Reporting to the Head of Cyber & Information Security, the Vetting Assistant plays a key role in supporting Indigo’s personnel security and information security compliance activities. The role is responsible for coordinating security vetting and background screening processes, managing regulated cable system access authorisations, maintaining accurate records and registers, and supporting compliance with customer, regulatory and ISO 27001 requirements.

This is a detail-oriented role requiring excellent organisation, discretion and communication skills, with responsibility for handling sensitive personal information and ensuring security-related processes are completed accurately and efficiently.

The position is based at Indigo’s headquarters in Magor, South Wales, with hybrid working available where business needs allow.

What You’ll Do

• Coordinate and process security vetting and background screening applications for employees, contractors and third-party personnel.
• Manage the regulated cable system access authorisation process from application through to approval.
• Maintain and update vetting, screening and greenlisting registers, ensuring records remain accurate and current.
• Support the management of access permissions in collaboration with the wider CISO team.
• Coordinate periodic reviews, re-screening activities and change-of-circumstance updates, including changes of role, name or address.
• Collect, validate and submit personal information in accordance with GDPR and data protection requirements.
• Respond to internal stakeholder queries regarding personnel approvals and authorised access to cable systems and sites.
• Maintain audit records and supporting evidence for customer, regulatory and internal audits.
• Assist with activities supporting ISO 27001 certification and information security compliance.
• Support the maintenance of facility inspection and compliance records required for audits.
• Build effective working relationships across the business and provide professional support to internal stakeholders.
• Ensure compliance with company policies, procedures and security standards.
• Undertake additional duties as reasonably required.

Essential

• Experience in administration, compliance, security screening/vetting, or a similar records-focused role.
• Excellent interpersonal, verbal and written communication skills.
• Highly organised with exceptional attention to detail.
• Ability to handle sensitive personal information with discretion and confidentiality.
• Competent in Microsoft Office, particularly Excel and SharePoint.

Desirable

• Experience supporting security vetting, personnel screening or access control processes.
• Exposure to ISO 27001 or information security compliance activities.
• Experience within telecommunications, critical infrastructure or other regulated environments.

At Indigo, we believe our greatest strength is our people. We’re committed to creating an inclusive environment where everyone feels valued, respected and able to do their best work. We welcome applications from candidates of all backgrounds and make employment decisions based on skills, experience and potential. If you need any reasonable adjustments during the recruitment process, we’re here to support you.

Indigo is a strategic operational partner for critical digital infrastructure. We help customers design, deploy, support and scale the infrastructure their businesses rely on, giving them greater control, consistency and confidence. Our teams work across subsea, terrestrial, wireless, data centre and NOC environments, bringing specialist expertise, 24/7 support, field services and managed services together under one accountable model.

Being part of Indigo means working in a business where operational excellence, customer trust and doing things properly matter. We support customers in complex, performance-critical environments, helping them reduce risk, protect performance and deliver with confidence. Our people are central to that mission, bringing the skill, responsiveness and accountability needed to support the next generation of digital infrastructure. As an Investors in People Gold accredited employer, we’re committed to investing in the growth and development of our people.