Veterinary Receptionist - Part Time

Vets Now; Peterborough; On-site; GBP 12,000 - 14,000; Part time

Job summary

A leading emergency pet care provider in Peterborough is seeking a Part-Time Veterinary Receptionist. This role requires strong communication skills as you will be the first point of contact in emergency situations. Responsibilities include managing calls, greeting clients, and providing updates to the veterinary team. The position offers competitive pay at £12.60 per hour along with numerous benefits including a CPD allowance, paid time off for your birthday, and a health plan.

Benefits

7 weeks pro rata annual leave

Cash Health Plan

Discounted staff pet care

Paid volunteering days

Death in service benefit

Qualifications

• Experience handling calls and greeting clients in a reception setting.
• Strong communication skills for relaying information to the veterinary team.
• Ability to perform administrative tasks accurately.

Responsibilities

• Be the first point of contact during emergencies.
• Relay information to the veterinary team about incoming patients.
• Manage financial transactions efficiently.

Job description

Part Time Veterinary Receptionist
£12.60ph Plus Benefits

Company Overview

Vets Now is renowned as the UK's leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Peterborough.

Role Responsibilities

• Be the face of Emergency and Critical Care services:
• Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
• Provide updates:
• Relay information to the veterinary team about patients en route to the clinic or clients in need of assistance.
• Handle administration duties:
• Perform administrative tasks accurately.

Working pattern

Week 1: Thursday from 19:00 to 23:00 and Saturday from 18:00 to 23:00

Week 2: Thursday from 19:00 to 23:00, Saturday from 12:00 to 18:00 and Sunday from 08:00 to 17:00

Week 3: Thursday from 19:00 to 23:00

Plus, a fair share of bank holidays.

What we offer?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You reward gateway giving discounts and cashback with 100s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.