Veterinary Receptionist (Part-Time)

VC Evidensia UK; Leeds; On-site; GBP 16,000; Part time

Job summary

Join a leading veterinary practice as a Veterinary Receptionist in Leeds, where you will deliver excellent customer service while helping to care for pets. If you have a passion for animals, a positive attitude, and strong communication skills, this is the perfect opportunity to be part of a friendly team dedicated to pet care.

Benefits

6.6 weeks annual leave (FTE)

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Positive can-do attitude.
• Previous experience in a busy reception environment.
• Ability to handle sensitive and confidential information.

Responsibilities

• Managing phone calls and cash handling.
• Delivering excellent customer service to pet owners.
• Providing support in a busy veterinary practice.

Skills

Excellent communication skills

Customer service

Ability to remain calm under pressure

Job description

White Cross Vets, Leeds, Yorkshire & The Humber

Do you have a passion for animals and delivering excellent customer service?

Then this will be the role for you!

We are looking for a Veterinary Receptionist with a positive can-do attitude, excellent communication skills, and a love of pets and people. Confident and with a naturally caring disposition, you will fit seamlessly alongside our friendly practice teams as you help to provide a quality experience for pet owners and pets alike.

Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines, and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident, and friendly under pressure is essential.

About the rota and salary

This position will include working 24.5 hours per week (including a share of Saturdays - with time given back in lieu). The shift pattern will be between practice opening times of Mon-Fri 8:30am-7:00pm and Saturdays, so flexibility will be required.

The salary for this role will be up to £15,609.39.

About White Cross Vets "An Extraordinary Company to Work For”

White Cross Vets are a growing family-run group of practices with a genuine focus on quality care for pets. With our dedication to team members, we are the only veterinary practice to receive a three-star rating in the ‘Best Companies Accreditation’ for 5 years running. Not only is White Cross Vets the practice of choice for all pet owners, but we are also the employer of choice for the UK veterinary profession. To find out more about us, visit www.whitecrossvets.co.uk.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave (FTE)
• Additional annual leave for your birthday, added to your holiday allowance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
• Discounted staff pet care

Click apply now to join our friendly and supportive team!

White Cross Vets