Veterinary Receptionist (Part-Time)

British Veterinary Association; Leeds; On-site; GBP 13,000 - 16,000; Part time

Job summary

A leading veterinary practice is seeking a Veterinary Receptionist with a passion for animals and exceptional customer service skills. The role involves managing reception tasks while maintaining a calm environment for clients and their pets. Flexible working hours and a supportive team atmosphere await you.

Benefits

6.6 Weeks annual leave FTE

Additional leave for birthdays

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Pawsome Benefits rewards

Pension scheme

Discounted staff pet care

Qualifications

• Previous experience in a busy reception environment.
• Ability to handle sensitive information.
• Competency in using IT systems.

Responsibilities

• Manage phone calls and cash handling.
• Provide a quality experience for pet owners.
• Work collaboratively with practice teams.

Skills

Customer Service

Communication Skills

Calm Under Pressure

Job description

Do you have a passion for animals and delivering excellent customer service?

Then this will be the role for you!

We are looking for a Veterinary Receptionist with a positive can-do attitude, excellent communication skills, and a love of pets and people. Confident and with a naturally caring disposition, you will fit seamlessly alongside our friendly practice teams as you help to provide a quality experience for pet owners and pets alike.

Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident, and friendly under pressure is essential.

About the rota and salary

This positing will include working 24.5 hours per week (including a share of Saturdays - with time given back in lieu). The shift pattern will be between practice opening times of Mon-Fri 8:30am-7:00pm and Saturdays, so flexibility will be required.

The salary for this role will be up to £15,609.39

About White Cross Vets "An Extraordinary Company to Work For"

White Cross Vets are a growing family-run group of practices with a genuine focus on quality care for pets. With our dedication to team members, we are the only veterinary practice to receive a three-star rating in the ‘Best Companies Accreditation' for 5 years running. Not only is White Cross Vets the practice of choice for all pet owners, but we are also the employer of choice for the UK veterinary profession. To find out more about us visit www.whitecrossvets.co.uk .

In addition to a competitive salary, you will benefit from:

6.6Weeks annual leaveFTE

Additional annual leave for your birthday which will be added to your holiday allowance

Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay

Cycle to work scheme

Initiatives focused on employee wellbeing

Non-accidental injury support

Learning and development opportunities via the IVC Evidensia Academy

Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers

Pension scheme

Discounted staff pet care

Click apply now to join our friendly and supportive team!