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Veterinary Receptionist (Part-Time)
British Veterinary Association
Kettering
On-site
GBP 20,000 - 26,000
Part time
5 days ago
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Job summary
An established industry player is seeking a part-time Veterinary Receptionist to join their friendly team. This role offers a chance to provide outstanding customer service in a supportive environment, with responsibilities including managing client interactions, booking appointments, and handling payments. Ideal for those who thrive in a busy setting and have a passion for animal care. With a commitment to employee wellbeing and professional development, this opportunity provides a rewarding career path in a beautiful market town, easily accessible to urban centers. If you love working with people and animals, this role is perfect for you!
Benefits
6.6 Weeks annual leave
Birthday leave
Enhanced family-friendly policies
Cycle to work scheme
Employee wellbeing initiatives
Learning and development opportunities
Pension scheme
Discounted staff pet care
Qualifications
- Experience in a customer-based environment is preferred.
- Flexibility to cover shifts at different practices is required.
Responsibilities
- Liaising with clients and clinical staff to ensure high customer care.
- Managing appointments, telephone, and email enquiries.
- Handling payments and maintaining a clean environment.
Skills
Excellent communication skills
Customer service experience
Telephone skills
IT programmes knowledge
Job description
Part-time Veterinary Receptionist required at our Thrapston practice!
We are looking for an enthusiastic part-time Receptionist to deliver outstanding customer service. The ideal candidate should possess excellent communication skills, experience of working in a busy, customer-based environment, with good telephone skills and knowledge of IT programmes and emails. Previous veterinary environmental skills desirable but not essential as training will be given. We are looking for someone who can be flexible so that they can cover holiday/sick at our Oundle and Corby practices. This is a part-time role working 20.5 hours per week.
Main responsibilities of the role include but are not limited to:
More about us:
We are a friendly and supportive first-opinion, small animal practice located in a beautiful market town with easy access to large cities and links to Northampton and Cambridge. This is an ideal area for outdoor enthusiasts due to our rural location, River Nene access, and local sports clubs. London is accessible within an hour on the train.
This is a fantastic opportunity to be part of a friendly, caring team where you'll receive great support. If you have a passion for working with people and delivering exceptional service, we'd love to hear from you!
In addition to a competitive salary, you will benefit from:
We are looking for an enthusiastic part-time Receptionist to deliver outstanding customer service. The ideal candidate should possess excellent communication skills, experience of working in a busy, customer-based environment, with good telephone skills and knowledge of IT programmes and emails. Previous veterinary environmental skills desirable but not essential as training will be given. We are looking for someone who can be flexible so that they can cover holiday/sick at our Oundle and Corby practices. This is a part-time role working 20.5 hours per week.
Main responsibilities of the role include but are not limited to:
- Liaising with the clients and the clinical staff to provide a high level of customer care.
- Meeting and greeting clients and pets.
- Booking appointments and diary management.
- Managing telephone and email enquiries.
- Taking payment for services and products.
- Managing cash and end-of-day banking.
- Maintaining a clean and safe space for our clients and their pets.
More about us:
We are a friendly and supportive first-opinion, small animal practice located in a beautiful market town with easy access to large cities and links to Northampton and Cambridge. This is an ideal area for outdoor enthusiasts due to our rural location, River Nene access, and local sports clubs. London is accessible within an hour on the train.
This is a fantastic opportunity to be part of a friendly, caring team where you'll receive great support. If you have a passion for working with people and delivering exceptional service, we'd love to hear from you!
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
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