Veterinary Receptionist (Part-Time)

Vet Record Careers; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A veterinary practice in Castle Bromwich is seeking a friendly Veterinary Receptionist. Responsibilities include greeting clients, answering inquiries, booking appointments, and performing administrative tasks. Ideal candidates possess strong communication skills and excellent client focus. The role offers 23 hours per week with various leave benefits, including additional birthday leave and competitive family-friendly policies.

Benefits

6.6 weeks of annual leave

Additional leave for your birthday

Family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development via IVC Evidensia Academy

Discounted staff pet care

Qualifications

• Friendly and approachable demeanor.
• Prior experience in a similar role is advantageous.

Responsibilities

• Greeting clients and patients.
• Answering phones and handling inquiries.
• Booking appointments and completing administrative duties.

Skills

Excellent client and patient focus

Strong communication skills

Ability to multitask

Job description

We are hiring!

Here at Oakfield Veterinary Surgery, we are looking for a friendly and approachable Veterinary Receptionist to join our busy practice in Castle Bromwich. We seek someone with excellent client and patient focus, strong communication skills, and the ability to multitask effectively.

Your Duties Will Include:

• Greeting clients and patients
• Answering phones
• Handling inquiries via phone, face-to-face, and email
• Booking appointments
• Administrative duties
• Cleaning the reception and waiting areas

About The Rota:

Your typical working hours would be 23 hours per week, with eight-hour shifts between 8am and 7pm on Mondays and Fridays, and Saturdays from 8:30am to 4:30pm. There is no out-of-hours requirement. We are closed on Sundays and Bank Holidays.

About Oakfield Veterinary Group:

Established over a hundred years ago, Oakfield Veterinary Group operates surgeries in Atherstone, Tamworth, and Castle Bromwich, serving many regions including Nuneaton, Baddesley Ensor, Chelmsley Wood, Castle Vale, Kingshurst, and Marston Green. Our experienced veterinary surgeons are highly regarded for small animal care, and our trained nursing staff are dedicated to providing excellent treatment and preventative healthcare through various clinics.

Benefits:

• 6.6 weeks of annual leave (FTE)
• Additional leave for your birthday
• Family-friendly policies including maternity, paternity, adoption, shared parental, and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives
• Support for non-accidental injury cases
• Learning and development via IVC Evidensia Academy
• Pawsome Benefits with discounts and cashback at various retailers
• Pension scheme
• Discounted staff pet care